Data Center Technician

Account name

Dell Inc

Description

Must Have Skills: Hands on, onsite installation experience of PowerMax/Vmax OR PowerScale/Isilon OR ECS.
Must have: Rack & Stack (physical installation), VxRail and Data Center experience.
Nice To Have Skills: Networking and/or file experience, Switch experience. Any additional Dell EMC platforms like PowerStore, ECS, Data Domain and Unity a plus.

Resource will be responsible for delivering infrastructure deployment services to our customers including the physical installation of hardware and the logical configuration of operating systems and software products either as the sole person and/or as part of a team. Resource will be expected to consume training quickly and start deploying our products in a short period of time. Resource will work out of home and dispatched to various Dell EMC customers to support installation activities. Dell EMC Manager will work with resource on scheduling in advance of travel.

Required Skills
• Excellent written and oral communication skills
• Unquenchable desire to learn new technologies
• Strong Customer service skills
• Strong analytical, problem solving, and troubleshooting skills
• Required - Physical installation of Dell storage systems PowerMax and VMAX (Includes racking, power on, loading Bin file, setting up remote connectivity, etc.)
• Required - Physical installation of Dell PowerScale / Isilon systems (includes racking of hardware.
Role includes up to 75% travel, 25% remote on average. Must provide own vehicle for local travel. All expenses reimbursed.
• Normal business hours is the standard schedule, however some after hours and weekend work will be required (as scheduled). Occasional OT.
• Travel is usually by vehicle, but some regional air travel is possible.
• US citizen,
• Right to Hire
• Must have 5+ years’ experience

Top Skills Details

1) Rack and Stack
2) Powermax/Vmax OR ECS OR Powerscale
3) willingness/ability to travel (drive & fly regionally)

External Communities Job Description

Must Have Skills: Hands on, onsite installation experience of PowerMax/Vmax OR PowerScale/Isilon OR ECS.
Must have: Rack & Stack (physical installation), VxRail and Data Center experience.
Nice To Have Skills: Networking and/or file experience, Switch experience. Any additional Dell EMC platforms like PowerStore, ECS, Data Domain and Unity a plus.

Resource will be responsible for delivering infrastructure

EVP

Long term opportunity - possible direct hire
Experience working with large Fortunate 50 company & Dell end customers
opportunity to participate in training and gain experience on Dell products

Work Environment

work from home and travel to various Dell customers to perform installations

Additional Skills Tags

understanding of network, storage, NAS

Additional Skills & Qualifications

Must Have Skills: Hands on, onsite installation experience of PowerMax/Vmax OR PowerScale/Isilon OR ECS.
Must have: Rack & Stack (physical installation) and Data Center experience.
Must have: ability to analyze networks and make recommendations
Nice To Have Skills: Networking and/or file experience, Switch experience, VxRail. Any additional Dell EMC platforms like PowerStore, ECS, Data Domain and Unity a plus.

Resource will be responsible for delivering infrastructure deployment services to our customers including the physical installation of hardware and the logical configuration of operating systems and software products either as the sole person and/or as part of a team. Resource will be expected to consume training quickly and start deploying our products in a short period of time. Resource will work out of home and dispatched to various Dell EMC customers to support installation activities. Dell EMC Manager will work with resource on scheduling in advance of travel.

Interview Information

2 step interview: phone screen with technical lead and 2nd step phone screen with regional manager

Business Challenge

Enabling revenue by delivering on sold Dell services (which are attached to Dell product sales). This business unit is ISG (legacy EMC) which continues to outperform PC side of Dell business.