CJIS SUPPORT SPECIALIST - 03262024-56462

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: TENNESSEE BUREAU OF INVESTIGATION (T.B.I.), CRIMINAL JUSTICE INFORMATION SERVICES (CJIS) DIVISION, MADISON COUNTY

For more information, visit the link below:

Qualifications

Summary

Responsibilities

1. Develops and conducts standardized training for all CJIS programs to ensure compliance with state and federal standards.
2. Identifies the educational needs of all criminal justice agency personnel regarding standards for Automated Fingerprint Identification System (AFIS), Tennessee Information Enforcement System (TIES), Tennessee Incident Based Reporting System (TIBRS), and National Data Exchange (N-DEx), etc.
3. Ensures all criminal justice training and educational programs comply with Peace Officer Standards of Training (POST) regulations.

1. Reviews federal and state standards [e.g., National Crime Information Center (NCIC) manuals, CJIS security policies, Tennessee Incident Based Reporting System (TIBRS), state program functions, etc.] to ensure compliance in training and auditing.
2. Updates all relevant manuals, documentation, and systems (e.g., Computerized Criminal History (CCH), AFIS, TIES, TIBRS, etc.) based upon federal and state changes.
3. Reviews all applicable agencies' criminal history logs to verify appropriate use of the system.
4. Analyzes TIBRS data level trends to identify potentially missing data.
5. Verifies all required changes made to systems.

1. Troubleshoots fingerprint submission failures or errors to ensure successful processing.
2. Monitors all incoming fingerprint submissions to ensure successful processing.
3. Reviews and troubleshoots NCIC issues to ensure proper functionality.

1. Enters and updates TIES certified operators in the certification database to allow testing and access to the TIES system.
2. Extracts data from the Tennessee Fusion System into compliant files for submission to the TIBRS database.
3. Creates and maintains web pages for the TIES intranet site.

1. Coordinates any connectivity and/or software changes with criminal justice agencies, Office of Information Resources (OIR), vendors, and other relevant personnel.
2. Schedules training classes for TIES, TIBRS, N-DEx, etc., to ensure compliance with state and national training standards.
3. Schedules annual conferences for TIES and TIBRS to provide additional training opportunities for criminal justice agencies.
4. Schedules audits for TIES, TIBRS, N-DEx, etc., to ensure compliance with state and national audit standards.

1. Explains CJIS security policies, FBI requirements, and state and national standards to criminal justice agency personnel to ensure understanding and compliance.
2. Informs criminal justice agency personnel of data trends, common audit findings, misuse issues, incorrect NCIC entries, and other relevant information.
3. Communicates with criminal justice services vendors regarding standards, updates, requirements, troubleshooting issues, etc.
4. Produces and disseminates monthly newsletters to criminal justice agencies providing up-to-date information concerning CJIS programs.

1. Verifies and updates criminal history information and criminal justice agency information to maintain accurate records at the state and federal level.
2. Compiles and enters written reports of findings from audits (i.e., TIBRS and TIES) utilizing appropriate computer systems.
3. Prepares for audits by conducting off-line searches, reviewing NCIC entries, TIBRS quality control and entries, and agency documents stored on TBI's SharePoint site or other locations.
4. Compiles information and updates from all relevant sources for criminal justice programs, including AFIS, TIES, TIBRS, etc., to update the TIES intranet and SharePoint sites and generate any other reports.

1. Explains CJIS security policies, FBI requirements, and state and national standards to peers and supervisors to ensure understanding and compliance.
2. Informs CJIS Supervisor of data trends, common audit findings, misuse issues, and other relevant information.
3. Communicates with peers and supervisors to ensure workflow is completed efficiently, accurately, and timely.

1. Maintains up-to-date knowledge of all computer software necessary to complete tasks of the position.
2. Maintains TIES certification biennially.
3. Maintains up-to-date N-Dex training biennially.
4. Maintains up-to-date CJIS security awareness training.

Competencies

1. Dealing with Ambiguity
2. Decision Quality
3. Technical Learning
4. Time Management
5. Standing Alone
6. Presentation Skills
7. Written Communications
8. Composure
9. Customer Focus
10. Ethics and Values
11. Integrity and Trust

1. Knowledge of Law and Government

1. Intermediate Writing Skills
2. Intermediate Speaking Skills
3. Active Listening Skills
4. Critical Thinking Skills
5. Instructing Skills
6. Social Perceptiveness Skills
7. Complex Problem Solving Skills
8. Troubleshooting Skills

1. Oral Expression Ability
2. Oral Comprehension Ability
3. Memorization Ability
4. Problem Sensitivity Ability
5. Written Comprehension Ability
6. Written Expression Ability
7. Speech Clarity Ability
8. Speech Recognition Ability

Tools & Equipment

1. Personal Computer
2. Telephone
3. Fax Machine
4. Printer
5. Vehicle
6. Media Equipment (e.g., projector, audio equipment, etc.)

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.