Director, Marketing Operations

We have an exciting new opportunity to join Symetra as a Director, Marketing Operations.

Symetra's director of marketing operations is an experienced professional who is an expert communicator, people leader, dedicated negotiator and outstanding project manager who works with cross-functional teams in sophisticated, multi-platform marketing efforts.

This position drives large scale cross-functional marketing initiatives that are tied to Symetra's business goals. This is a pivotal role that builds project teams, helps prioritize deliverables and coordinates marketing operations for the enterprise.

What you will do

• Understand the business goals of each business leader to help guide prioritization
• Help guide and mediate discussions about timelines, priorities and personnel
• Gather and present relevant metrics to help determine prioritization
• Clearly communicate priorities to all stakeholders to ensure full transparency
• Report metrics of delivered projects and present recommendations for further success
• Conduct post-task reviews to continue refining and improving the process
• Build and handle a company-wide portfolio of marketing projects.
• Figure out the best process, technology and communication methods to deliver projects on time and budget.
• Leverage limited resources to deliver high quality projects at high volume.
• Negotiate timelines with project owners
• Mentor and train developing project managers
• Develop career paths for staff

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are crafted to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Salary Range: $110,300 - $183,800 plus eligibility for annual bonus program.

• BA or equivalent work experience
• 10+ years of project management experience
• 5+ years people management
• Strong technical skills including proficiency with various project management tools
• Knowledgeable in process management methodologies and change management
• Familiarity with Insurance products
• PMI, PMP or other project management certifications
• Six Sigma designation preferred
• Demonstrated experience managing issues, scope, and quality while bringing projects to successful completion within cost and time requirements.
• Exemplary presentation skills
• Practiced Interpersonal and negotiation skills along with a proven ability to manage and communicate change.
• A critical thinker with excellent written and verbal communication skills
• Adept at conflict resolution.
• A proven decision-maker.
• Demonstrated team-building experience

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit:

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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