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Hours Full-time, Part-time
Location Norwich, New York

About this job

Job Description

Job Description

Staffworks is recruiting for Adjustor to work in a dynamic banking environment located in downtown Norwich.

Work hours is Monday to Friday 8am to 5pm.

Job Description:

* Receive payments and post amounts paid to customer accounts.

* Locate and monitor overdue accounts, using computers and a variety of automated systems.

* Record information about financial status of customers and status of collection efforts.

* Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

* Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

* Advise customers of necessary actions and strategies for debt repayment.

* Answer customer questions regarding problems with their accounts.

* Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

* Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.