Medical Device Courier Manager

Who is Airspace and What do we do?

Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees across the globe, with offices in Amsterdam, Stockholm, Penang, and more

Airspace is focused on transporting ultra-critical shipments ranging from sensitive components and replacement parts for high-tech manufacturers and suppliers to medications, treatments, and even life-saving organs for healthcare shippers. Our mission is to eliminate the risks of complex & critical shipping by giving shippers control over their supply chains. We accomplish this through patent-protected AI technology, a globally integrated network, and our world-class team!

Airspace is growing rapidly and building out our team across the globe. The company has been recognized as one of America's best Startup Employers, listed as one of CNBC's Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace is backed by world-class investors, raising over $100m to date, and has maintained a track record of growth and success since our founding in 2016. Airspace is trusted by hundreds of the world's largest shippers across sectors and offers expedited logistics services globally, operating in over 60 countries primarily in North America, Europe, and East Asia.

At Airspace, we live and breathe our core values: One Team, Impact, Passion, Transparency, and Innovation! By applying these to our daily tasks and interactions, we have created a company culture that is unrivaled in our industry and are constantly looking for passionate, motivated individuals who want to make an IMPACT every day!

Summary:

The Medical Device Courier Manager will play a key role in building out a best in class fleet of Medical Device Couriers and supporting Airspace's growth goals in the medical device sector.

This is a critical position to support our explosive growth in medical device logistics and we are looking for a high performer who wants to make an immediate impact.

Responsibilities:

1. You will be responsible for directly overseeing a fleet of contracted shift drivers.
2. You will be responsible for ensuring that our broader driver network is adequately prepared to service our Medical Device clients. To achieve success in this portion of the role, you will lead:
• Driver network expansion
• Driver relationship management
• Driver / system configurations
• Driver quality & support initiatives
• Driver assignments & rates for recurring work
• Market performance reviews
3. You will act as a project lead on strategic initiatives to drive continuous improvement. Examples of these initiatives:
• Fulfillment for a new service offering
• Unilateral driver performance measurement
• Revamping tracking and controls for a cost line item
• Strategic dispatch processes

Desired Profile:

• Action-oriented
• Creative but realistic and effective
• Collaborative and decisive
• Ownership mentality
• Proactive in identifying opportunities
• Team player

Compensation:

• Pay scale: Annual salary of $80,000- $90,000 with bonus opportunity
• High-quality health, vision, and dental care plan options
• Competitive 401k program with employer match.
• The company has an unlimited PTO policy.

Core Values:

• We are One Team. We believe we all accomplish more when we are working together.
• We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
• We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
• We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
• We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.