Part-time Office Staff - RV PARK

You will be at the forefront of customer interactions, providing essential support and ensuring a seamless experience for residents and guests. Your role involves managing reservations, handling customer inquiries, and maintaining the overall efficiency of the park office.

1.      Customer Service:

·       Interact with customers and guests in a positive, pleasant, helpful, and professional manner.

·       Emphasize outstanding customer service as a primary focus, creating a welcoming and accommodating atmosphere at the front desk.

 

2.      Reservation Management:

·       Make reservations for customers efficiently, ensuring accuracy and adherence to policies.

·       Collect rent, enforce late fees, and manage the rent roll, maintaining up-to-date and organized records.

 

3.      Office Maintenance:

·       Maintain the cleanliness and organization of the park office daily.

·       Update office inventory, including merchandise and office supplies, and communicate needs to the Manager.

 

4.      Communication and Reporting:

·       Assist with mail delivery and contribute to the park's social media presence as needed.

 

5.      Collaboration with Park Manager:

·       Attend regular staff meetings and huddles to stay informed about park standards, priorities, and safety protocols.

·       Collaborate with the Park Manager and other departments to align front desk operations with overall park goals.

6.      Other tasks as assigned.

Benefits: $12.50/ hour, $60 credit per month on electricity (not cumulative), Site rental is taken out ½ each pay check, a 10% employee discount to store items, Free Ice, and $10 per week for laundry.