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in Hastings, MN
Parts Counterperson
•30 days ago
Verified Pay | $20-$23 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Hastings, Minnesota |
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Verified Pay This job pays $5.76 per hour more than the average pay for similar jobs in your area.
$12.59
$15.74
$21.50
About this job
Job Description
Job DescriptionCompany Description
We are seeking a motivated and customer-focused individual to join our clients team as a Parts/Service Counter Person. In this role, you will be responsible for assisting customers with their parts and service needs for consumer, commercial, or recreational equipment. You will play a crucial role in ensuring customer satisfaction by providing excellent service and expertise. Retail and mechanical experience required.
Parts Counter/Customer service/Sales
Evaluation to Hire
Mon-Fri 8am-5:30pm
With an hour lunch ( every other week you will work 6 days, Monday - Sat (sat hours are 8 am - 2pm)
$20-$23/hr DOE
Responsibilities: Parts Counter/Customer service/Sales
- Greet customers in a friendly and professional manner as they approach the parts/service counter.
- Assist customers in identifying their parts and service needs for consumer, commercial, or recreational equipment.
- Provide product knowledge and technical expertise to customers regarding parts compatibility, installation, and maintenance.
- Process parts orders accurately and efficiently using the appropriate systems or software.
- Coordinate with the inventory team to ensure availability of parts and maintain adequate stock levels.
- Handle customer inquiries and concerns promptly and professionally, striving to resolve issues to the customer's satisfaction.
- Collaborate with the service department to schedule repairs or maintenance services as needed.
- Maintain cleanliness and organization of the parts/service counter area.
- Keep up-to-date with product information, industry trends, and advancements in consumer, commercial, or recreational equipment.
Qualifications: Parts Counter/Customer service/Sales
- High school diploma or equivalent; additional technical or vocational training is a plus.
- Previous experience in a customer service or retail environment, preferably in a parts/service counter role.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities with a customer-centric approach.
- Intermediate computer skills and familiarity with point-of-sale systems or inventory management software.
- Knowledge of consumer, commercial, or recreational equipment and their parts is advantageous.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Willingness to learn and adapt to new technologies and processes.
- Attention to detail and accuracy in handling parts orders and customer information
Express Employment Professionals is a full-service HR & Recruiting firm that specializes in Administrative and Commercial staffing for Direct Hire, Evaluation to Hire & Contract positions. The Express office in Woodbury, MN has been helping people since 2001.
At Express Employment Professionals, our focus is YOU!
At Express Employment Professionals, our focus is YOU!
Company Description
Express Employment Professionals is a full-service HR & Recruiting firm that specializes in Administrative and Commercial staffing for Direct Hire, Evaluation to Hire & Contract positions. The Express office in Woodbury, MN has been helping people since 2001.\r\n\r\nAt Express Employment Professionals, our focus is YOU!