HIM Support Assistant

Perform a variety of Health Information Management department functions including, but not limited to, liaison roles, ;record retrieval and processing, identity management and reporting, data integrity, deficiency analysis, tracking and !reporting, and performing quality audits. May perform other responsibilities depending on their work assignment. Effectively communicate with patients and providers. Ensure privacy & confidentiality of protected health information.

Liaison Role: Perform intermediary functions to the offsite storage and scanning vendors, minimal point-of-care scanning, record retrieval and processing, patient financial services/denials release of information requests, schedule external record audits, assist customers & physicians, telephone coverage, mail sorting & organization.

Identity reporting, data integrity, review the master patient index, identify duplicates and overlays, perform merges and unmerges, analyze incorrect registrations and charting, and monitor population health duplicates. Manage Care Everywhere authorization and revocation. Communicate within region and with departments that are affected by chart corrections.

Analyze deficiency tracking and reporting. Monitor Dragon Medical One (Dictation). Interact with providers to resolve documentation turnaround times and deficiency standards. Investigate declined deficiencies and physician suspensions; reassign as appropriate. Communicate outstanding deficiencies to providers and department leaders.

Perform quality audits based on Joint Commission standards. Analyze documentation for various records including, but not limited to, history & physical's and operative reports. Ensure complete documentation before and after surgical procedures. Create reports displaying documentation compliance for various committee meetings.

Ensure privacy and confidentiality of all protected health information in accordance with HIPAA. Follow departmental and hospital policies and procedures, as well as, ethical, legal and regulatory requirements.

Other duties as assigned.

Position Requirements:

Minimum Education:

• Required: High School Diploma plus training acquired through work experience or education

• Preferred: Associates Degree

Minimum Experience:

• Required: 1-2 years of previous job-related experience

Preferred: 3-5 years of previous job-related experience

Details: Preferred - One (1) to two (2) years of health information management department experience and/or experience working with electronic medical records.

Licensure/Certifications:

•Preferred: Certified Coding Specialist (AHIMA) - Registered Health Information Administrator (AHIMA) o Registered Health Information Technician (AHIMA)

Computer Skills: • Required: Basic Keyboarding Skills, Microsoft Excel o Microsoft Outlook - Microsoft Word •

Preferred: o EPIC

Required Skills: • Ability to communicate verbally • Ability to deal calmly and courteously with people • Ability to deal with stressful situations • Ability to finish tasks in a timely manner • Ability to follow oral and written instructions and established procedures • Ability to function independently and manage own time and work tasks • Ability to maintain accuracy and consistency • Ability to maintain confidentiality • Ability to maintain office files and follow standard office procedures • Ability to perform basic filing, office procedures and word processing • Ability to work as an effective team member

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.