ServiceNow HRSD Principal Developer

Position: ServiceNow HRSD Principal Developer About Us:

Cognizant is one of the world's leading professional services companies, redefining our clients' Business, operating, and technology models for the digital era. Our unique industry-based, Consultative approach helps envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

About our ServiceNow practice:

Cognizant's Now Practice expands the entire platform beyond traditional implementations into strategic digital transformations. Our validated ability to assess, innovate, design, build, integrate and sustain opportunities keeps the client's main goals top of mind while ensuring businesses stay relevant, brands are differentiated and profitable growth is achieved. We have successfully led over 9,500 transformations - delivering services globally and across the enterprise. We are a Global Elite Partner and product-line certified in all 9 ServiceNow domains across the platform. We have received the highest-tier certification from ServiceNow, Product Line Achievement, based on both our capability and the consistent and high satisfaction of our customers. We have twice won the ServiceNow Hackathon for innovation, named # 1 for Voice of the Customer by HFS Research and twice recognized since 2021 as NOW Partner of the Year. Our tenure and confirmed achievements make Cognizant a front runner to propose dedicated approaches in the ServiceNow ecosystem.

Summary of Position: ServiceNow HRSD Principal Developer

You will be implementing and driving specific technical tasks, serving as technical support, interacting directly with clients, and assisting to create standardization of Technology methodologies, approaches and related work.

Responsibilities:

• Design and develop new ServiceNow applications and services for HR Modules; including Case Management, HR Administration, Knowledge Base and Employee Service Centre
• Collaborate with a technical and business partner to implement effective ServiceNow HRSD solutions.
• Development of new modules, functionalities, customizations, integrations, and workflow automations on the NOW platform
• Conduct thorough reviews of existing ServiceNow architecture, offering insightful recommendations for enhancements and improvements.
• Work closely with fellow developers and architects to ensure the timely and impeccable delivery of solutions.
• Participate in comprehensive code reviews, provide valuable input for refining business processes, and engage in meticulous problem analysis.
• Evaluate and research third-party software options, conducting meticulous feasibility studies to determine optimal integration solutions within the ServiceNow environment.
• Actively engage in daily stand-ups, sprint planning sessions, and retrospectives to meticulously plan, monitor, and complete development tasks.
• Offer on-call support, fostering collaboration and assisting fellow team members in overcoming challenges and impediments.
• Proactively determine and resolve technical issues and obstacles, maintaining a steadfast focus on continuous improvement.
• Provide expert assistance to multiple teams seeking to integrate their workflows into the ServiceNow platform.
• Employ your fix and debugging expertise to resolve complex issues within existing solutions.
• Give to the ongoing development and maintenance of comprehensive user documentation.
• Stay at the forefront of ServiceNow's standard processes, industry trends, and emerging functionality, ensuring the implementation of innovative solutions.

Qualifications:

• Minimum 10+ years overall work experience including prior work with a leading ServiceNow systems integrator
• Minimum 5 years experience as a Developer on the NOW platform including Advanced JavaScript expertise.
• Knowledge of CSS and HTML is a plus.
• Development and Configuration Experience on HRSD module (2 years minimum).
• Experience in implementing and set-up of ServiceNow Human Resources application (HRSD).
• Hands-on exposure to configure various aspects of ServiceNow HRSD module to align with the organization's HR processes.
• Solid experience with ServiceNow HR Service Management, Knowledge Management, Service Portal (ESC), Virtual Agent Chat, Reporting, HR Integrations, HR Lifecycle management and HR onboarding / offboarding.
• Demonstrated competence in the various HR functional areas, especially employee relations and change management
• Experience with dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction

Work Authorization

• Cognizant will only consider applicants who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)

Salary and Other Compensation:

The annual salary is between $140,000-$160,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position: Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. with

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Mar 12 2024

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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