Breast Tech Assistant

Since 1980, SMIL has evolved into the premier imaging provider in the southwest. SMIL won the 2016 Southwest Alliance for Excellence award for customer and employee satisfaction, sound management, innovation and results. SMIL was again recognized with the prestigious Advisory Board Company's 2017 Workplace of the Year Award, and in 2019 SMIL was named a World Class Employer by Birdeye Surveys, Inc.

Employee engagement is part of everything we do at SMIL. We are dedicated to the growth of our employees including cross training and leadership career opportunities. Simply put, our culture is what sets us apart from the rest.

We offer competitive pay, career opportunities and benefits that include; medical, HSA employer contribution, dental, vision, paid time off, paid holidays, 401K and company paid profit sharing, tuition and continuing education reimbursement, paid life insurance, paid long term disability as well as voluntary short term disability.

We look forward to having you join our amazing team!

We are currently hiring for our TC location: 7301 E 2nd Street Ste. 112 Scottsdale, AZ 85251

Position Summary

As a Breast Tech Assistant, you are responsible for providing excellent service and compassion in preparing patients for their medical imaging, assisting with breast biopsy patients as well as chaperoning male ultrasound techs when needed. In this position you must possess a positive and upbeat personality with a desire to deliver outstanding customer service and to work as part of a team. You will perform various tasks making sure you are delivering them with speed and accuracy.

Detailed Responsibilities

• Ability to work in a fast paced environment.
• Proactively interacts with patients, family, and staff to ensure that customers have a positive first impression, that all interactions are helpful, and all needs are taken care of in a prompt and professional manner.
• Work with patients in preparing them for their exams. This may include obtaining medical histories, having patients change and other required prep for the patient's exam.
• Responsible for providing personalized service to every customer.
• Assists with chaperoning of male ultrasound technologists.
• Request and upload outside imaging for comparisons.
• Keep patient areas clean and stocked.
• Makes follow up calls for additional imaging and post biopsy calls to patients. As well as makes calls to referring physicians for positive pathology from a biopsy.
• Must have the ability to multi-task, maintain calm demeanor, and be able to assist staff and patients during high volume time frames.
• Completes work in RIS and MagView, to include all addendums needed.
• Upholds the Mission, Vision, Values, and Goals of the organization
• Other duties as assigned

• A minimum 2 years' experience in a customer service position. Medical field experience is preferred.
• CPR certification

Education

• Minimum High school diploma or GED required

Physical Requirements

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands/fingers, to handle, or feel; reach with hands/arms; and talk and hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.