Field Service Technician

Salary: $ 107,500.00

We have partnered with an environmental services company in the Chaska, MN area to provide them with a Field Service Technician. Please review the below description and let us know if you are interested.

Prioritized Must Have Skills for the Field Service Technician:

#1. Knowledge of water treatment technologies is required.

#2. Knowledge of plumbing valves, pumps and instruments (pressure, flow, pH, conductivity, ORP, temperature, silica, turbidity, chlorine, etc.) is required.

#3. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, PFD's, P&ID's, general arrangements and procedure manuals.

Responsibilities of the Field Service Technician:

This position requires strong mechanical aptitude, with the ability to support sophisticated water treatment systems, for a wide variety of challenging applications. The Field Service Technicians will repair and commission process technologies such as: reverse osmosis (RO), demineralization (DI), ultraviolet (UV), water softeners, ion exchange, pressure filters, chemicals, ultrafiltration (UF), nanofiltration (NF), etc. This position requires extensive travel (80%), including some international.

• Provides courteous and professional customer service support during field visits.
• Comprehends customer issues/requirements and finds solutions or recommendations.
• Manages all on-site repairs, maintenance and testing tasks.
• Diagnose and troubleshoot errors or technical problems and determine proper solutions.
• Starts-up newly fabricated and installed equipment and trains customer's personnel on how to operate the system.
• Works with Electrical Engineering/Automation to troubleshoot and confirm program operation.
• Keeps positive relationships with contractors, customers, engineers and operators.
• Knowledgeable on reference and operating materials for the end user.
• Documents processes followed for service work.
• Produces timely and detailed service reports.
• Maintains confidential operational system information.
• Maintains professional and technical knowledge by attending service trainings, workshops, reviewing professional publications and establishing networks.
• Offers suggestions to improve equipment or department performance.
• Shares technical information with other members of service and engineering departments.
• Available for travel on short notice.

Requirements for the Field Service Technician:

• Associate's degree or equivalent from two-year college or technical school; or five years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of water treatment technologies is required.
• Efficiently able to diagnose and troubleshoot water treatment issues in the field.
• Knowledge of plumbing valves, pumps and instruments (pressure, flow, pH, conductivity, ORP, temperature, silica, turbidity, chlorine, etc.) is required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, PFD's, P&ID's, general arrangements and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to work independently or as part of a team.
• Well organized with strong attention to detail.
• Computer skills such as: Word, Excel, RS Linx, RS Logix 500, RS Logix 5000, FactoryTalk View, etc., is preferred but not required.
• Ability to upload and download PLC and HMI programs and troubleshoot ladder logic PLC programs is preferred but not required.
• Other tasks, duties and projects as assigned by management.
• Ability and willingness to expand programming knowledge and skills.

Other Key Requirements:

• 100% In office role
• Extensive travel on short notice (80%) including international.
• No sponsorships or visa holders. No Corp-to-Corp.

Benefits of the Field Service Technician:

• Medical Insurance
• Dental Insurance
• Short Term Disability Insurance
• 401(k)

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About Relevante, Inc. the Recruiting Firm Representing the Client for this Job

Relevante is an accounting & technology direct hire recruiting and contract staffing firm. We help our Clients identify and recruit the best talent in the market and help our candidates win engaging and enriching jobs. Our Clients are some of the best companies to work for among F1000 and emerging fast growth companies in the region. Relevante has been consistently ranked as a fast growth company and one of the largest recruiting, accounting, and management consulting firms in the Philadelphia region. To stay connected with our network, please follow us on LinkedIn https://www.linkedin.com/company/relevante.