Human Resources Coordinator - Business Services

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.

Position Overview:

Goodwill Industries of NWNC, Inc. is looking for a talented, skilled, and experienced Human Resources Coordinator to be responsible for administrative and clerical support for all functional areas of the Human Resources operations. This work includes but is not limited to the creation of reports, spreadsheets, forms, documents, mailings, presentations and memos. This position is also responsible for reviewing and ensuring that entries into the Human Resources Management System are accurate and contain all required supporting documentation, creating and maintaining personnel files, leading and participating in special projects, assisting internal and external customers with inquiries and questions, maintaining confidentiality, and full support of HR operations.

Key Job Responsibilities:

• Owns internal processes and processes data for HR transactions within company systems, such as status changes in the HRIS system.
• Serves as point of contact for essential internal human resources processes and provides customer service to internal employees.
• Communicates with external vendors to ensure processes are running smoothly and to gather data for transactional updates, such as verifying prior employment.
• Answers general human resources questions.
• Works “on-call” to answer front line HR questions.

Educational Requirements:

Associate degree required; Bachelor degree in Business, HR, or closely related field, preferred. HR certificate or certification is also preferred but not required.

Qualifications:

• 1-3 years of administrative or Human Resources experience required.
• Experience in HRIS preferred.
• Experience working with confidential information.
• Advanced computer skills.
• Proficient in Microsoft Office Suite.
• Excellent communication skills—both written and verbal.
• Ability to work independently and multi-task.
• Excellent time management problem-solving skills.
• Bilingual in Spanish preferred.

BENEFITS

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs

In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:

• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

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