Data Scientist

ServiceMaster Brands is looking for talented people to join our team! Come join SMB where we promote from within.

Data Scientist

We are currently looking for a Data Scientist who will support our product, sales, leadership, and marketing teams with insights gained from analyzing company data.

What you'll do:

• Develop and apply quantitative and qualitative analytic methods to identify, collect, process, and analyze large data sets for specified purposes.
• Develop predictive models that are scalable, repeatable, effective, and meet the expectations of the decision-makers and stakeholders.
• Understand user behaviors, identify repetitive and/or error prone manual human processed that can be augmented or automated.
• Manage and optimize the processes for data intake, validation, and mining, as well as modeling, visualization, and communication deliverables.
• Use machine learning tools to select features, create and optimize classifiers
• Create data models and high-quality analyses for all aspects of our business to discover insights, provide actionable recommendations, and drive outcomes
• Assess the effectiveness and accuracy of new data sources and data gathering techniques.
• Implement custom data models, prediction systems, and algorithms to apply to data sets.
• Undertake preprocessing of structured and unstructured data.
• Partner with the functional leads and business stakeholders to understand the business need and context for the projects.
• Build statistical models and analyze model results and iterate for optimization.
• Communicate results and business impacts to stakeholders and answer questions.
• Develop processes and tools to monitor and analyze model performance and data accuracy.
• Ad-hoc analysis as required to aid management decisions making and business planning.
• Performs other related duties as assigned

What you bring:

• Knowledge of statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw insights from large data sets
• Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests, and proper usage, etc.) and experience with applications
• Good applied statistical skills, including knowledge of statistical tests, distributions, regression, maximum likelihood estimators, etc.
• Problem solving aptitude with an analytical mind and great business sense
• A drive to learn and master new technologies and techniques
• A growth mindset and a desire to make improvements
• Strong collaboration skills across disciplines that drive change in products and teams
• Ability to manage and contribute to multiple projects concurrently
• Strong verbal and written communication skills along with good interpersonal skills
• Comfortable in a dynamic work environment where project focuses can shift
• Ability to translate raw data into actionable insights
• Excellent data visualization skills
• Excellent project and time management skills
• Excellent verbal and written communication skills
• Bachelor’s degree in data science or a closely related field.
• 4+ years of experience with data science
• Project management, organization, multi-tasking, and prioritization skills
• Experience with advanced analytic techniques (ex. Predictive Modeling, Customer Segmentation, Time Series Prediction, etc.)

Work Location:

This is a hybrid based position in our Atlanta Support Center with up to 10% travel required.

About ServiceMaster Brands

ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, Aftermath Services®, Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More Heroic™. From our franchisee experience to career development to our community outreach efforts, our values – We Serve, We Care, We Deliver, We Do - guide us.

Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.