Customer Service/Collections Representative

CornerStone Staffing has teamed up with a financial institution to seek out a team of Customer Service Representatives for their collections department in Whiteville, NC.

If you are trying to make a long-term career move, APPLY TODAY! 

Job Title: Customer Service/Collections Representative 

Location: Onsite in Whiteville, NC 

Starting Pay: $15/hr. ($22 /hr. once hired on)

Schedule Availability: 

Monday – Friday: 8 AM – 9 PM (8-hour shift assigned)

Rotating Weekends:

Saturday 8 AM – 2 PM

Sunday 12 PM – 6 PM

Possibility for mandatory overtime at the end of the month

Once Hired Permanently: 

• GREAT bonus incentives 

• Exceptional benefits including 401K with a 6% match and pension plan

• Paid time off

• Option to go HYBRID if maintaining excellent attendance record and meeting KPIs 

Job Duties:

• Meets performance expectations for collection efforts for assigned accounts 

• Provides exceptional customer service 

• Negotiates payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay 

• Documents all collection efforts for each assigned account in accordance with established procedures

Requirements: 

• GOOD job stability is required! 

• 1+ years of customer service experience! 

• Call center experience is highly preferred but not required.

Application Process Includes: 

• Fingerprinting 

• Client Interview 

• Background Check

To Apply for this Job:

Click the Apply Online button, then:

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

• If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

#CB

#ZIP

O#144484