Service Technician (machinery)

Burford Corporation, a Middleby company, is a leading manufacturer of industrial baking equipment. Burford is a long-standing, respected brand known worldwide for manufacturing quality custom products through innovative baking solutions. Products include the famous twist tie machine, seeders, pan oilers, and pan shakers.

At Burford Corp. we have a company culture focused on hard work, family, and innovation. We believe in internal and external customer service, a work/life balance, and having fun together!

We offer an opportunity to work in a position that directly contributes to the success of the company, encourages collaboration, and development. Your contribution to work that matters can be seen on shelves locally and around the world!

Come be part of a team that develops the next generation of food processing technology!

Check us out!

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The Position:

The Service Technician repairs, tests, adjusts, or installs Burford equipment at customer sites.

Responsibilities Include:

• Provide installation and setup of new equipment at customer site
• Read blueprints, schematics, manuals, and other specifications to determine installation procedures
• Install and test equipment to ensure that it functions properly
• Provide operation and maintenance training for customer
• Perform maintenance, repairs, tests or adjustments of equipment by applying mechanical and electrical knowledge
• Operate and test faulty equipment to analyze and diagnose malfunctions
• Inspect components of equipment for accurate assembly and installation, or for defects
• Examine work orders and talk to equipment operators to detect equipment issue and to determine whether mechanical or human error contributed to the problem
• Repair and adjust equipment, machines, and defective components, replacing worn parts
• Perform diagnosis, repair and functional confirmation at customer site as required by service or maintenance contract
• Perform scheduled preventive maintenance tasks, such as checking, cleaning, and repairing equipment, to detect and prevent problems
• Provide customers with occasional telephone support for start-up or trouble shooting
• Advise management regarding customer satisfaction, product performance, and suggestions for product improvements.

The Perks:

• Full benefits including medical, dental, and vision
• Company paid life insurance, short-term disability, long-term disability
• 401k and company match
• Paid Time Off (including your birthday!) and paid holidays
• Product discounts across Middleby companies

• Must be able to perform basic math skills
• Must have a mechanical aptitude, familiarity with tools and measuring tools
• High School Diploma or General Education Degree (GED)
• Post-secondary education in mechanical and electrical systems, or 2 years minimum related work experience
• Valid Driver's License
• Ability and willingness to travel up 70% annually
• Own a valid passport or have the ability to get one
• Knowledge and ability to utilize computers and related technology effectively
• Basic understanding of Microsoft Office products such as Outlook, Word, and Excel
• Must have ability to read and interpret visual aids such as drawings/ blueprints, schematics, manuals, and other specifications to determine installation procedures

Desired Skills:

• Familiarity with international travel experience
• Good customer relations and communication skills
• Ability to diagnose problems, make adjustments and test using PLC/HMI solutions
• Experience in reading electrical diagrams a plus
• Experience in wiring control panels a plus

The ideal candidate:

• Has PLC programming experience (preferred)
• Has a willingness to learn
• Demonstrates a positive attitude

Other:

• This position is defined as a safety sensitive position
• Employment conditional on passing a pre-employment drug screen, position based physical, and criminal background check
• Burford Corporation is an Equal Employment Opportunity employer and welcomes all qualified applicants
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future for this job opening
• Job Type: Full-time

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