Accounting Clerk III

POSITION SUMMARY

The Accounting Clerk III (AC III) supports the CBP Administration Systems, Accounts Payable (Travel and Commercial Accounts Sections) and Payroll Branches by providing customer service support and processing financial documents. This position is responsible for the selection and application of CBP established procedures and techniques and for the protection of sensitive financial information.

ESSENTIAL FUNCTIONS

• Administration Systems Branch (SAP Help Desk Section):
  • Provide superior customer service support via phone and email to assist users with SAP financial software systems.
  • Utilize various resources to diagnose and resolve or escalate inquiries as appropriate.
  • Log, track, route, or redirect issues to correct resources using the Service Now software system.
  • Maintain proper knowledge base to best assist customers.
  • Other duties as assigned.
• Accounts Payable Branch (Travel or Commercial Accounts Section):
  • Process manual and automated authorizations and vouchers associated with a variety of activities including but not limited to travel, agent relocations, vendor payments, and invoices.
  • Provide superior customer service support via phone and email to assist users with various Travel related inquiries including but not limited to the use of Concur software system.
  • Research and resolve or escalate inquiries or issues as appropriate.
  • Maintain proper knowledge base to best assist customers.
  • Administer department-specific program(s).
  • Perform mail desk and other clerical functions.
  • Other duties as assigned.
• Payroll Branch:
  • Research and respond to telephone and email inquiries related to payroll issues; resolve or escalate inquiries as appropriate.
  • Log, track, route, or redirect issues to correct resources using Remedy software system.
  • Perform audits and reconciliations regarding various payroll functions including but not limited to onboarding, taxes, leave balances, withholdings, retirement and separations.
  • Other duties as assigned.

JOB SPECIFICATIONS/Qualifications

• A high school diploma or a General Equivalency Diploma (GED) AND a minimum of two (2) years of post-high school education from an accredited college or university in a finance or accounting field of study. OR A high school diploma or a General Equivalency Diploma (GED) and a minimum of 2 years of post-high school education from an accredited college or university in any field of study and have at least one year of experience in the field of business, management, finance or accounting; OR Bachelor's degree at an accredited college or university in any field of study.
• Excellent analytical and decision-making skills.
• Proficiency with the Microsoft Office suite (Word, Excel, Outlook, and PowerPoint).
• Ability to perform problem-solving techniques and perform analytical skills.
• Knowledge of and/or experience with accounting principles and practices.
• Prior experience with SAP, Remedy, and Concur software systems is beneficial, but not required.

OTHER REQUIREMENTS

Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Communication: Ability to communicate effectively in writing and in person as appropriate for the needs of the audience.

Customer Service: Ability to address all customer inquiries with a pleasant and patient demeanor.

Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rates, ratio, and percent and to draw and interpret information. Ability to choose the right mathematical methods or formulas to solve a problem.

Reasoning Ability: Ability to collect data, define problems, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions dealing with several abstract and concrete variables.

Computer Skills: Proficiency with computers and ability to navigate/enter information into established databases and Microsoft Office products.

Work Environment: Work is performed in an office cubicle environment with low noise level.

Physical Demands: The position may require lifting of boxes weighing up to 30 lbs. Employee will have consistent and direct visual contact with a computer monitor.

Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.

Other Demands: Must comply with company policies including but not limited to those involving safety, protection of privacy, cyber security, and general conduct.

Security Clearance

Must be able to secure and maintain a Bureau of Immigration (BI) background investigation.

Due to this required Security Clearance. The applicant MUST be a United States citizen.

Dextera Corporation fosters a diverse work environment and provides equal employment opportunities (EEO) for all employees and applicants for employment. We prohibit discrimination and harassment of any type and offer employment opportunities without regards to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other distinction protected by federal, state or local laws. M/F/V/D encouraged to apply.