Bartender

Summary:

Bartenders must be fast, friendly, and entertaining.  Bartenders must possess outstanding conversational skills and build and maintain loyalty with our guests.

Essential Duties and Responsibilities:

• Maintains and ensures checklist including but not limited to opening and closing bar procedures
• Prepares all drinks in accordance with established recipes
• Adhere to policies and procedures and health laws
• Check identification of customers to verify age requirements for purchase of alcohol
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate supervisor of concerns and observations regarding guest behavior
• Assist guests with beverage selection, demonstrate salesmanship with complete product knowledge while anticipating, identifying, and providing for guest needs
• Responsible for the receipt of monies and settlement of guest checks in accordance with all appropriate policies
• Maintain a clean, organized, stocked and safe work environment within area of responsibility
• Must be able to lift heavy objects and stand for long periods of time
• Order or requisition liquors and supplies
• Ensure current alcohol laws are being followed
• Maintain inventory of alcohol and cereal malt beverage in accordance with standards
• Perform other duties as assigned

General Qualifications:

• Ability to obtain and maintain gaming license with Kickapoo Tribe Gaming Commission
• Ability to obtain and maintain certification following Golden Eagle Casino Alcohol Service Standards
• Knowledge of principles and processes for providing guest services including guest needs assessment, standards of guest service and evaluation of guest satisfaction
• Ability to deliver a service level which creates an atmosphere that makes guests want to return by giving each person a positive and memorable experience
• Excellent strong work ethic and team work
• Practice good hygiene
• Possess excellent interpersonal communication skills, strong oral communication and listening skills
• Ability to work at a fast pace in a confined area
• Ability to perform cash transactions accurately
• Must be able to deal effectively with other people both externally and internally

Education and/or Experience

• Must be 21 years of age
• High school diploma or GED preferred
• 6 months experience preferred