Senior Property Operations Analyst

About BRIDGE Housing

BRIDGE Housing strengthens communities by developing, owning, and managing high‐quality, affordable homes for working families and seniors. BRIDGE’s portfolio of housing currently consists of 106 properties and 11,700 units throughout California, Washington & Oregon. Based out of the San Francisco Bay Area. Few housing development organizations have achieved the success and stature of BRIDGE Housing Corporation. Founded in 1983 utilizing an anonymous donation, BRIDGE today has become a leading affordable housing development partner.

Summary

Under the direction of the Senior Director of Strategic Initiatives, this position is responsible for the overall supervision of the Property Operations Analyst. This position ensures accounts receivable are collected and applied in an appropriate timeframe and assists in key systems monitoring and reporting related to rent collection, subsidy/Section 8 collection, and for general support of the Property Operations department regarding data analysis.

Duties and Responsibilities

• Ensure all properties stay on target with tenant receivable collections. Conduct monthly meetings with property supervisors to track progress.
• Manage overall section8 tenants move in coordination with HAs, subsidy recording process and past subsidy balance backlog clearance.
• Create reports to monitor and analyze data for Property Operations. Reports to monitor include, but are not limited to, high outstanding tenant balances, all past due tenant balances, unpaid deposit refunds, high credit balances and deposit accounting not performed for past tenants.
• Monitor and update Utility Allowance changes by county and property, including issuing to all sites as county changes are made.
• Ensure rent increases for all non-HUD/subsidy units are processed annually at the appropriate time, in accordance with company policy and annual asset management direction.
• Submit, monitor, and track collections with collection agencies to recoup maximum revenue.
• Process security deposit write offs.
• Ensure rent and security deposits for new move-ins correlate with tenant certifications.
• Process all ledger corrections, move out write-offs, rent concessions and HAP changes received from housing authority letters.
• Audit all receivables including detailed analysis of ledgers, making corrections where readily apparent, communicating with site staff to clarify correct rent/subsidy amounts, unpaid charges, and outstanding credits.
• Monitor the AR email box and taking appropriate actions including further research.
• Manage overall section8 tenants move in coordination with HAs, subsidy recording process and past subsidy balance backlog clearance

Experience and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals and to write routine reports and correspondence.

• Bachelor’s Degree in Business, Finance or Accounting from a four-year college or university preferred; equivalent education and experience accepted.
• Ability to speak effectively before groups of residents or staff of the organization. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other staff of the organization.
• Ability to add, subtract, multiply, and divide, using whole numbers, fractions, and decimals.
• Ability to compute rate, ratio, and percent. Willingness to learn to prepare annual budgets.
• Ability to solve financial, maintenance and people problems logically and creatively with minimal supervision or direction. Ability to interpret a variety of instructions furnished in written, oral or schedule form.
• Minimum three years’ experience working with accounts receivable or systems, preferably at an affordable housing development and/or management company.
• Positive attitude, good sense of humor, energetic, assertive, and a capable role
• model for colleagues.