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Call Center Rep, Guest Service Call Ctr (Lake Buena Vista) Part Time - Full-time / Part-time
•29 days ago
| Verified Pay | $18.38 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Lake buena vista, Florida |
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Verified Pay This job pays about average compared to similar jobs in your area.
$13.4
$18.38
$24.82
About this job
Join the Guest Services Call Center as a Part Time Call Center Representative!
Call Center Representatives help Guests and Cast Members who call the Guest Service Call Center! They provide resources, information and resolution for Guests staying at a Walt Disney World Resort. They also handle phone calls for executives and emergency calls. This part time position requires 3 full days of availability and is located inside a high-volume call center with a 24/7 operation.
The pay rate for this position is $18.38/hour.
Basic Qualifications :
Additional Information :
Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Call Center Representatives help Guests and Cast Members who call the Guest Service Call Center! They provide resources, information and resolution for Guests staying at a Walt Disney World Resort. They also handle phone calls for executives and emergency calls. This part time position requires 3 full days of availability and is located inside a high-volume call center with a 24/7 operation.
The pay rate for this position is $18.38/hour.
Basic Qualifications :
- Experience in a customer service or contact center environment
- Computer proficiency within a Microsoft Windows environment and working on dual monitors
- Capacity to handle conflict resolution and make decisions through balance of integrity and partner resourcing
- Adaptability to the fluctuating needs of our operations
- Maintain discretion and Guest confidentiality
- Written and verbal communications skills
- Three weeks of Full availability during Training
- Flexible with work schedule, including weekends holidays and overnight shifts
Additional Information :
KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter
Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
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