Dining Room FOH Manager

As Dining Room Manager you will be responsible for delivering outstanding customer service in our 700 seat luxury dinner theater. Your primary responsibilities include:

• Hire and Train an exceptional staff of servers and bartenders
• Create and maintain schedules in a timely manner to keep the restaurant sufficiently staffed at all times
• Maintain high level of service and cleanliness at all times
• Monitor the quality and consistency of all food coming out of the kitchen
• Respond to guest enquiries and requests and resolve any complaints in a timely, friendly and efficient manner
• Work with Head of IT to train all servers and bartenders on the proper us of the POS system
• Work with F&B Manager to make certain all supplies are kept at par levels
• Ensure revenue for each shift is accounted for, tips are handled correctly and daily reports balance
• Establish and implement excellent opening and closing procedures to ensure that the dining room is always setup and ready for the next show
• Work with cast to ensure that each guest is greeted and seated in a prompt and courteous manner