Customer Service/Coordinator I - Full-time / Part-time

Our client in Food Industry is seeking a Customer Service Representative to join their team. The ideal candidate will have strong communication skills and experience assisting customers on calls on an average of atleast 50 calls per day which will align successfully in the organization.

Job Title: Customer Service Representative
Location: Hanover, PA. HYBRID (In office T, W, Th)
Duration: 3 months with the possibility of extension or conversion

Pay Range: $18/hr on w2

What’s the Job?

Responsibilities

• This role is responsible for weekly settlement of all Company owned and IDP (Independent DSD Partners) routes on a weekly basis.
• Responsible for customer service tasks such as answering phone calls and emails from IDPs.
• This role is also responsible for in-depth audits when warranted to combat theft and inaccuracies.
• Performs data tasks related to IDP settlements and day-to-day tasks that ensure effective account management of account collections and payments.
• Document call details into Service Now and call volume can range to 30-50 calls a day - must be willing and able to keep up with that volume!
• MUST have strong general MS Office and clerical skills.
• Must understand how to save links to browsers in favorites, how to retrieve the links, save images to the computer, work MS TEAMS for video calls, etc.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.