Business Development Representative

About Us: Blackfoot Communications reliably connects business of all sizes across the nation using the latest telecommunication technology in voice, network, and managed services. With focus on strong connections, we also provide dedicated account management with a goal to get to know our clients so we can help advise on the best solution.

What We Offer: We offer opportunities in the telecommunications and technology sectors with positions in Western Montana and Eastern Idaho. Blackfoot is proud to offer a competitive salary and a fantastic benefits package that includes; comprehensive medical benefits plan, LTD, life insurance, an outstanding retirement pension plan plus a 401k plan that includes employer match, along with other employer paid benefits. We are proud to have received awards and recognition that highlight our strong company culture. These include "Employer of Choice" from the Missoula Job Service Employer's Council, "Top Tech Employer" from the Montana High Tech Business Alliance, and the "Heart Award" from the United Way of Missoula County in recognition of our ongoing community efforts.

Job Summary: This position is responsible for identifying and growing new ILEC and CLEC consumer business customers – those needing basic voice, broadband, and/or security services/products on Blackfoot’s existing or future network, do not require network engineering design expertise, and are compatible with a fully automated customer experience. Responsibilities are dynamic, involving coordination with multiple teams across the organization to implement and refine effective marketing and sales strategies, as well as providing ‘boots on the ground’ relationship building and sales initiatives.

Essential Job Duties and Responsibilities:

• Utilize dynamic sales tactics and strategies to achieve sales objectives and growth goals for the Consumer Business Division.
• Respond, engage with, and qualify new consumer business prospects through diverse communication mediums. Including, but not limited to: cold-calling, email, LinkedIn, door-to-door soliciting, events and other community engagement opportunities.

• Collaborate with the Consumer Business Manager, and Marketing, when and where appropriate, to develop and refine marketing promotions and campaigns to gain market share (and reach goals) of the Consumer Business Division.
• In coordination with Sales, Outside Plant (OSP), Marketing, and Network Engineering identify new on-net business growth opportunities in all existing markets where Blackfoot has facilities/plant, as well as new markets where Blackfoot has plans to add fiber, such as RDOF areas and any future acquisitions/growth; and develop and implement strategies to acquire new on-net business customers.
• Collaborate with Sales, OSP, Marketing, and Network Engineering on new facilities/plant construction and customer site activation process (build-to-buy).

• Responsible for gathering business name and contact information along on-net or planned on-net build routes and delivering data to Marketing Specialist to activate appropriate marketing campaign and track KPIs.
• Develop, maintain and cultivate relationships with local business owners and commercial developers, and when appropriate, aid in negotiating entrance agreements/arrangements in areas with growth potential for Consumer Business, specifically those adjacent to Blackfoot’s existing fiber network and strategic to Blackfoot’s growth in a particular geographic market.

Additional Job Duties and Responsibilities:

• Perform other duties and responsibilities as required to fulfill the job functions or as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of:
  • Sales strategy, business development and relationship management
  • Telecommunications industry, consumer business products and services.
  • Time management and organizational skills.
• Skills to:
  • Present ideas and information in influential and compelling ways.
  • Gather and report numerical data and produce sales activity reports.
  • Effectively manage time and be organized.
• Ability to:
  • Work well and effectively with customers
  • Work independently and within a team.
  • Reach sales goals and objectives.
  • Assist in development of product and service offerings that includes competitive positioning and customer feedback.
  • Build collaborative and solid internal and external partnerships and alliances.
  • Think analytically and be a problem solver.
  • Communicate effectively, both in writing and in speaking, with customers, co-workers, and various business contacts in a courteous and professional manner.
  • Work completely and accurately under time constraints and deadlines.
  • Obtain and maintain a valid Montana driver’s license, have a good driving record and be insured under the Company insurance policy.
  • Maintain confidentiality of Company information when required.
  • Be part of a team environment, be positive, and support employee morale.

Education and Experience:

Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills and abilities would be:

BS/BA in business, marketing, or related degree; 2-5 years of sales, account management or marketing experience, ideally in the telecommunications, information technology, software, hardware or consumer electronics industry.

Any noted minimum or maximum years of experience should not be construed as a requirement for consideration; this information is meant to be used as a suggested guideline.