Lead Mitigation Technician

Kustom US INC.- Experience That Builds Trust!

What We Do:

KUSTOM US is a nationally recognized, full-service, Disaster Recovery and Insurance Restoration contractor. Family owned and operated for more than five decades, we provide comprehensive commercial consulting, pre-loss disaster planning, and emergency restoration services to our insurance industry partners, commercial property owners, and property managers.

Why Kustom?

We have committed to providing quality, and integrity throughout every phase of a project.

Our employees are an intricate part of a process that requires creative thinking, attention to detail, and service levels that exceed the industry standard. Prepare to have a big impact as a member of one of the largest privately held full-service property restoration and disaster cleanup companies in North America. Join the Kustom team today, add your capabilities to our vast expertise, and find out how we are stronger together.

We Offer:

• Rapidly Growing Company with Opportunities Available
• We Promote from Within
• Competitive Wages
• Employee Referral Program
• Production Incentives (if applicable to position)

Substantial Benefits including:

• PTO
• Holiday Pay
• Health Plan Coverage
• 401K Employer Matching
• Employee Discount Marketplace

What Are We Looking For?

• Valid Driver’s License
• Construction experience is a plus!
• Excellent communication skills
• Attention to detail
• Basic computer navigation skills

Prepare to excel inside a team prepared for anything.

Position Overview

The Lead Mitigation Technician is responsible for supervising work on emergency and non-emergency service jobs to perform advanced techniques for water and fire mitigation, as well as remediate areas damaged by mold, water, or fire. Responsibilities include maintaining a fully stocked and prepared company vehicle to drive to work sites, obtaining necessary paperwork, preparing work areas for demolition, cleaning, equipment setup, drying and continually monitoring moisture levels until project completion.

Responsibilities

The Lead Mitigation Technician will perform the following duties along with any additional duties as assigned by management per business needs:

• Oversee emergency water extraction services.
• Clean up and debris removal of drywall, cabinetry, and flooring that may be damaged.
• Perform demolition tasks.
• Responsible for the setup of emergency services equipment.
• Effectively supervise crew members and other employees on job sites.
• Adheres to EPA, OSHA and local requirements regarding safety and hazardous materials handling.
• Direct the teams in the use of the right PPE for the job.
• Review the daily requirements of projects, document progress and notify managers of progress and challenges encountered.
• Inspect all jobs on a weekly basis or as needed for quality control, safety and compliance.
• Provide appropriate field documentation and sketches for all projects.
• Develop humidity content records, complete psychrometry records and determine the drying objectives.
• Calculate the cubic meters of the affected parts of the building and request additional support in projects affected by large water losses.
• Responsible for maintenance and repair of drying equipment.
• Monitor consumable material stock.
• Perform daily inspections of vehicle safety and maintenance and keep these clean and in perfect conditions of use.

Qualifications

• IICRC water certification required.
• High school diploma or general education degree (GED) required.
• 5 years of supervisory experience in the restoration construction industry.
• Experience using MICA, Dash, or any other related water mitigation software.
• Understanding of basic construction safety.
• Ability to effectively use communication devices and technology.
• Excellent problem solving, leadership and communication skills.
• Excellent written and verbal communication skills.
• Willingness to be flexible and adaptable based on business needs.
• Ability to work with time constraints to meet specific deadlines.
• Ability to travel and work at night and during weekends.
• Deep knowledge of the principles and practices of customer service.
• Strong attention to detail.
• Ability to interpret mold assessment protocols for remediation work.
• Eligible to operate a vehicle per company policy.

Physical Requirements

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to safely use hand and power tools.
• Ability to lift 50 LBS and occasionally climb ladders, bend, kneel, and work in extreme hot, cold and humid conditions.