Assistant General Manager; GM Trainee

Diamond Select, Inc. is working with a fabulous Taco Bell group to hire a few more Assistant General Managers & RGM Trainees throughout the greater Tallahassee area. Great opportunities for growth and advancement! Interested? Apply today!

Your role as an Assistant General Manager is to assist the Restaurant General Manager in building a great team that consistently provides the customer with great food and a great experience. Culture is everything--your restaurant should be a great place to work and run smoothly even when you are not there.

Priority: Build Your Team--People

• Find and hire the best Team Members and Shift Leads
• Conduct proper orientation and on-boarding
• Follow a training plan to develop a great restaurant team
• Train & develop Assistant Managers, Shift Leaders and Team Members
• Complete Restaurant People Plans and conduct bench planning sessions
• Conduct manager meetings and Team Member one-on-ones
• Consistently recognize and reward Team Member performance
• Ensure conflicts within the restaurant are resolved in a timely manner

Priority: Drive Customer Satisfaction--Customers

• Personally demonstrate positive interactions with customers
• Ensure that customer issues are resolved immediately & effectively
• Schedule correctly to meet the needs of the business
• Coach management team on driving customer satisfaction

Priority: Maintain Process and Discipline Around the P & L--Sales and Profits

• Analyze restaurant's financial performance and create a follow-up plan to maximize profitability without compromising the customer experience
• Manage restaurant budget