Shop Service Technician

Cornerstone Equipment is a growing equipment sales and services company in search of another shop service technician. We are a family-owned and operated company that has been in business since 2009, with four locations in KY, IN, and OH. This position will be located at our Dillsboro, IN dealership. We proudly sell and service equipment for Mahindra, Spartan, Bad Boy, Liugong, Deutz Fahr, Hisun, Gravely, Ariens, and more!

The responsibilities of this shop technician are, but not limited to:

• Performing proficient repairs on equipment (handheld power equipment, mowers, and tractors) on-site at the customer facility or at Cornerstone Equipment.
• Performing PDI and PM inspections and repairs on equipment for the Sales and Service teams.
• Occasionally running breakdowns for customers as needed.
• Working with team members and customers in the resolution of disputes and opportunities
• Protect organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Promoting long-term customer satisfaction.
• Professional development through attendance at seminars, training courses, etc.
• Involvement in open houses, info-seminars, trade shows and other customer related programs.
• Work closely with other departments within the organization to resolve customer problems.
• Ascertaining service problems and services by listening to customer’s description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
• Pickup / Deliver Customer equipment for service or sales.
• Other duties as assigned.