Social Services Assistant

Position Summary

The Social Services Assistant provides clerical and administrative support at The Salvation Army Northern Division Fargo Corps. The Assistant also provides basic assistance to program participants.

$16.00/hour, 40 hours/week

M-F 8am-4pm

304 Roberts St., Fargo, ND 58102

Essential Functions (approximate time spent)

• Perform administrative and clerical support tasks. (25%)
• Respond to information requests and direct calls appropriately. (25%)
• Assist program participants with completing and gathering paperwork. (15%)
• Conduct Pathway of Hope recruitment and promote Corps activities. (15%)
• Assist with Social Services programs (e.g., food shelf, HeatShare, meal programs). (10%)
• Assist with seasonal and special events. (10%)

Education and Experience

• High School diploma or equivalent required.
• Previous social services experience preferred.
• Must pass background checks.
• Valid driver's license and meet MVR requirements, preferred.

Competencies

• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty and diligence.
• Strong organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• Mostly sedentary work, sitting for long periods of time and working on a computer.
• Professional environment; not eligible for a remote-friendly work environment.
• Must be able communicate clearly in English.
• Standard business hours with occasional evenings and weekends.
• Must be able to occasionally lift 20 pounds.

Supervisory Responsibilities

None.

Travel Requirements

May occasionally drive agency vehicle locally to support the mission if MVR check cleared.