Transportation Dispatcher Specialist

Purpose of Position:

This position will be responsible for developing relationships with customers and arranging freight transportation to meet their needs. The most successful freight brokers are comfortable working in a fast-paced environment and have exceptional problem solving and organizational skills.

Accountabilities:

* Customer Acquisition and Development:

* Contacting new customers

* Customer acquisitions

* Developing and increasing profitable volume with existing and newly acquired shippers

* Building relationships with developing accounts

* Using strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems

* Delivering exceptional customer service

* Uphold the company standard following the company principles of Customer, Company, Office

* Carrier Acquisition and Development:

* Contacting and building relationships with carriers

* Increasing capacity for specific projects and lanes

* Increasing the overall capacity for the office and company

* Uphold the company standard following the company principles of Customer, Company, Office

* Branch Operations

* Daily operations of accounts in the office. This includes:

* Building loads

* Setting up carriers

* Updating/check calls

* Scheduling pickup and delivery appointments

* Updating customer systems

* Updating customers with critical information, etc.

Minimum Skills Required:

* High School Diploma OR GED,

* Proficient knowledge of supply chain strategies and distribution systems.

* Organized and able to multitask

* Self-motivated, enthusiastic team player who excels in a fast-paced environment

* Minimum of 1 year experience in customer service/sales in a transportation environment

* Excellent and effective communication skills (both verbal and written)

* Strong customer service orientation and excellent work ethic

* Ability to quickly process information and make decisions

* Effective negotiation and problem-solving skills, and ability to handle conflict

* General computer skills- proficiency with MS Office

* Good organization, and analytical skills

* Excellent oral, written, and interpersonal communications skills

* Ability to work as a team player

Preferred:

* BS Degree in Logistics or related field

* Deep knowledge of the Logistics/Warehousing Industry with corresponding certifications.

* Experience in logistic systems analysis, spreadsheet modeling and compilation of large data sets

* Advanced MS Excel skills

* Advanced analytical skills

* Bilingual in Spanish would also be a plus

* Please note: This position does not qualify for relocation expenses.*

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DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H