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in Post Falls, ID
Patient Care Coordinator
•10 days ago
Verified Pay | $22.00 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Post Falls, Idaho |
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Verified Pay This job pays $4.49 per hour more than the average pay for similar jobs in your area.
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About this job
Job Description
Job Description
Patient Care Coordinator/Customer Service Representive
Be Heard. Be Valued. Be Recognized. Be Proud.
Be Your Professional Best!
Imagine being a part of a company with clear vision, direction, teamwork and accountabilities for every person. And you not just being accountable, but being supported, coached and fostered in your career growth. We've created, and continue to improve, this exact environment where you can be the professional you want to be.
This is a Full-time, benefited position. And we have awesome benefits. We offer a continuing education allowance for approved courses, professional development, health, vision/dental options, holidays, and paid time off (PTO) for full time employees.
As the person coordinating and directing care for our valued patients, you are an extremely important part of our team and are integral to taking care of our patients through making them feel comfortable, welcome, important and valued.
You will love being part of our team if you love working hard, caring deeply for your patients and want to work on a truly collaborative team. We don't have room for giant egos or passengers. Everyone contributes and pulls their weight and helps the other members of the team as much as they can whether it's in their job description or not. Nothing is "not my job".
Customer Service Representative
Pinnacle Physical Therapy and Sports Medicine
We have an opening in our Post Falls clinic. Read on to see if you think youre a fit with us.
Functional Role: Customer Service Rep / Referral and Acquisition Coordinator
This role reports to: Clinic Operations Manager and Owner
Purpose of the role:
(Key duties + desired outcomes)
Describe a time when you exceeded a customer/patients expectations.
Describe a time when you failed at something and how you handled it. What did you learn?
*Please follow the process above as it is the same for any member of our team. We take seriously selecting those who would join our team and take care of our patients.*
Related keywords: healthcare, medical office, medical receptionist
Job Type: Full-time
Pay: $18. $22.00 per hour
New Plans of Care from the existing Patient List of past and present patients. 2. New Patients referred by other patients. 3. Additional revenue from cash pay services. Essentially, maximize long term customer value (LTCV).
Work Remotely
Be Heard. Be Valued. Be Recognized. Be Proud.
Be Your Professional Best!
Imagine being a part of a company with clear vision, direction, teamwork and accountabilities for every person. And you not just being accountable, but being supported, coached and fostered in your career growth. We've created, and continue to improve, this exact environment where you can be the professional you want to be.
This is a Full-time, benefited position. And we have awesome benefits. We offer a continuing education allowance for approved courses, professional development, health, vision/dental options, holidays, and paid time off (PTO) for full time employees.
As the person coordinating and directing care for our valued patients, you are an extremely important part of our team and are integral to taking care of our patients through making them feel comfortable, welcome, important and valued.
You will love being part of our team if you love working hard, caring deeply for your patients and want to work on a truly collaborative team. We don't have room for giant egos or passengers. Everyone contributes and pulls their weight and helps the other members of the team as much as they can whether it's in their job description or not. Nothing is "not my job".
Customer Service Representative
Pinnacle Physical Therapy and Sports Medicine
We have an opening in our Post Falls clinic. Read on to see if you think youre a fit with us.
Functional Role: Customer Service Rep / Referral and Acquisition Coordinator
This role reports to: Clinic Operations Manager and Owner
Purpose of the role:
- Enhance the patient experience through great customer service, and support the effective operation of the clinic.*
(Key duties + desired outcomes)
- Answer phone calls, schedule patients, start conversations with potential new patients, and return voicemails immediately
- Effective communication with patients, managers, and
- Maintain the cleanliness and appearance of workspace
- Manage records and correspondence for clinic
- Other duties as directed by the Patient Care Coordinator
- Collect and accurately enter patient data in EMR system within 24 hours
- Participate in extensive training program for competenceCompany Core Values:
- Give Respect. Earn Respect.
- Do Good by Putting Patients First.
- Be Self-Aware.
- Practice Legally, Ethically and Honestly.
- Act Now. Do It Today. Get Results.
- Strive for Excellence and Knowledge.
- Listen to Understand. Ensure Clarity. Engage with
- Please review all of the items in the above Role Scorecard and send your resume/CV along with the answers to the following questions.
Why do you want to join the team at Pinnacle Physical Therapy?
Describe a time when you exceeded a customer/patients expectations.
Describe a time when you failed at something and how you handled it. What did you learn?
*Please follow the process above as it is the same for any member of our team. We take seriously selecting those who would join our team and take care of our patients.*
Related keywords: healthcare, medical office, medical receptionist
Job Type: Full-time
Pay: $18. $22.00 per hour
New Plans of Care from the existing Patient List of past and present patients. 2. New Patients referred by other patients. 3. Additional revenue from cash pay services. Essentially, maximize long term customer value (LTCV).
Work Remotely
- No