Mortgage Closer

We’re currently seeking an experienced Mortgage Closer to join our Mortgage Operations group! This team member will efficiently and accurately prepare mortgage loans for closing, in accordance with mortgage and credit union guidelines, while meeting various deadlines and maintaining member satisfaction levels.

Specific duties include:

• Requests, follow upon, and evaluates incoming information and documentation (including payoffs) from Real Estate law firms, Processing, Servicing, and Underwriting to ensure it is complete and accurate and meets underwriting guidelines. Uploads document to and updates information in the mortgage loan origination system (LOS) with accuracy.
• Balances funding sheet with Real Estate Attorney or Title company, Funds mortgage loans on the funding date, which includes transferring Closing agent and Borrower closing funds, via wire transfer or a transfer via NEFCU’s core retail banking software.
• Maintains positive relations with Real Estate Law Firms and Title Companies.
• Exhibits problem-solving and decision-making skills. Relies on various underwriting guideline resources and/or mortgage department manuals, as needed. Has awareness of when to brainstorm with fellow mortgage staff members and/or third parties to resolve issues.
• Manages closing pipeline to efficiently manage trade compliance closing and funding dates. Able to organize and prioritize a large pipeline of document packages and document revisions. Works overtime as needed to effectively manage the pipeline. Works in conjunction with closing team and Real Estate Law Firms to achieve maximum efficiency and best practices resulting in members satisfaction.
• Exhibits excellent attention to detail, organization, interpersonal, and listening skills.
• Communicates effectively, via phone and email. Able to explain complex scenarios, in an appropriate manner and tone, without grammatical or spelling errors.
• Acquires and maintains knowledge of credit union mortgage loan program offerings, secondary market and underwriting guidelines as applicable to the role, federal compliance regulations, and credit union policies through ongoing education.

Qualifications:

• A high school degree or equivalent.
• Previous experience with Microsoft Office required.
• Must be able to work in a fast-paced environment.

E.O.E.