Front Office/Shot Room Nurse

The Clinic Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company’s core values.

Summary of Duties and Responsibilities

· Get rooms ready for patients and prepare for allergy testing each morning

· Calibrate PFT sensor daily

· Escort patients to a treatment room and prepare them for the doctor’s visit

· Assist the doctor with skin testing and other procedures as ordered

· Send prescriptions, complete asthma care plans and discharge summaries

· Complete documentation in the EMR system

· Prepare and administer any medications requested by the doctor

· Pulmonary function testing, FeNO testing, and peak flow monitoring

· Patient education regarding medications and environmental control

· Prepare and administer nebulized medication and patient education (if needed)

· Scan testing sheets

· Schedule appointments for outpatient procedures

· Administer allergy injections and complete all duties of the shot room

· Keep clinical area and exam rooms organized and stocked with supplies

· Keep samples and sample bags stocked on shelves

· Communicate with injection room staff when emergency medications are used and need to be reordered

· Check refrigerator temperatures daily and log on chart

· Complete tasks in Triage throughout the day

o Works with providers, nurses, and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practice

o Submits electronically/faxes new prescriptions and refill prescriptions according to physician orders

o Acquire pre-certs/prior authorizations for patient needs

o Follows through in a timely manner on patients’ requests

o Records and maintains complete and accurate records of patient and physician communications regarding medical care according to the standard medical record documentation requirements

o Retrieves messages from phone and electronic submissions in a timely manner and responds to patient needs according to medical priority

o Assists the patient by acquiring the appropriate appointment, as needed

o Other tasks as needed and/or delegated

· Prepare patient information folders and Environmental Control packets

· Prepare I.D. and scratch trays

· Order supplies, as necessary, through the approved clinic procedure

· Shut down and plug in computers (pack, if needed), and plug in otoscopes at end of day

· Transport supplies (box) to and from satellite offices as needed

· Maintain and follow HIPAA policies and procedures

· Effectively manage emergency procedures and protocols

· Cover Injection Room and/or Front Offices as needed

· Regular closing of offices

· Train new staff as needed, or directed

· Work with Healix & Specialty pharmacies to process Biologics/IVIG prescriptions and forms:

o Track shipments and inventory of Biologics

o Obtain prior authorizations as needed

· Other relevant duties as assigned by Director and/or Manager

Abilities, Knowledge and Skills

Effective communication skills to include:

1. Ability to fluently speak and read English

2. Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals

3. Ability to communicate effectively, verbally and written, with all levels of staff and patients

Education, Prior Work Experience, Special Skill And Knowledge Requirements

· Diploma in Nursing- LPN/RN with an active and unrestricted OH Nursing License, or an eNLC multistate nursing license

· 1 to 2 years nursing experience in an office setting, preferred

· Previous allergy/asthma experience preferred

· CPR certification required

· Valid Driver’s License required

· Active CPR Certification

· Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks

· Ability to travel to satellite offices as needed

· Must be at least 18 years of age