Parts & Service Advisor

Overview of the Position

We're searching for an experienced Parts & Service Advisor to represent the Company in their Rancho Mirage, CA facility in taking calls from customers on parts and service matters, assisting walk-in parts, service, and sales customers, writing estimates, and scheduling service repair orders, and customer service. This candidate plays a key role within our organization, as they are directly interacting with our customers, suppliers, and partners on a daily basis to solve their parts and service needs.

Our perfect candidate is always willing to learn new things while following dedicated processes and procedures to achieve or exceed goals.  

Ability to earn a monthly commission.

$17 - $20 hourly

• This candidate must be a team player, honest, conscientious, naturally friendly, professional, have integrity, be a self-starter, extremely organized, detail-oriented, possess a positive “can do” attitude, have strong communication skills, be highly computer literate, and experienced in all aspects of coordinating service and customer service
• The candidate must be able to work in a fast-paced environment and adapt to changing priorities, as well to meet deadlines with accuracy
• Takes calls from customers on parts and service matters
• This candidate may also have to at times help with replacing parts in golf carts

• Experience in the Golf Car, Automotive, RV, or Powersports industry is a plus
• The ideal candidate might have worked as a dispatcher in the plumbing, electrical, or appliance industry
• You must be able to work well under pressure and be able to multi-task
• Minor mechanic experience such as replacing batteries, checking tire pressure, checking over golf carts, etc. is a plus
• Consistent communication, follow-up, and follow-through are absolute requirements of this position
• An integral part of this position requires the candidate to be passionate about Customer Service, conflict resolution, solving problems, and growing sales
• You would need to be able to comfortable around an automotive environment, technically inclined, and genuinely compassionate to others
• The candidate must be willing to undergo a background check

Do you have what it takes to be part of the team?

Additional benefits include:

• Training and technical assistance
• Company-sponsored 401(k) with employer match
• Medical, dental, vision, and Aflac insurance
• Life insurance
• Employee assistance program
• Paid Sick Vacation Time
• Holiday Pay
• Tuition Reimbursement Program
• Friends and Family discount program
• Employee Referral Program

Cart Mart Inc. is an Equal Opportunity Employer as well as an at-will employer.

Job offerings are contingent upon passing a background check as well as a drug test.