Restaurant Shift Lead

Job purpose

To provide FREAKY world class customer service to Jimmy John’s customers while spreading the love through FREAKY FAST JJ’s sammies. Blow your Manager away with your personality and service to customers. Blow your coworkers away with your team player attitude.

Duties and Responsibilities

• Be a Role Model to new Team Members

• Provide excellent Customer Service

• Adhere to Team Member Handbook Policies and Procedures

• Maintain and foster Company Culture

• Prep and make sandwiches (pull meat, prepare veggies, bake bread)

• Maintain store cleanliness

• Maintain Food Safety

• Maintain Workplace Safety

• Maintain Store and Equipment Safety

• Slice and prep

• Train team members, run shifts

• Continuously maintain managerial self-development

• Assist with recruiting efforts

Qualifications

• Must be 18+

• Must have state-required Food Handlers Card for CA and AZ only

• Preferred management experience

• Must be a good coach to develop team

• Must be coachable

• Must have experience in dealing with customer and employee issues

• Must be energetic, enthusiastic, confident, and outgoing

• Must be computer proficient

Working conditions

Must be able to work in a moderately loud and fast-moving environment. Jimmy John’s stores play music at a moderate level all day. Must be able to avoid distraction and apply safety best practices while using slicer, knives and oven.

Physical requirements

Must be able to stand for length of shift. Must be able to lift up to 30 pds. Must be able to climb ladder if needed.