Technical Account Manager - LATAM (Bilingual in Spanish)

Pre-Qualifications

US Work Authorization (Required)

Spanish & English fluency (Required)

College Degree (Bachelors Preferred)

Sales and/or Customer Service Experience: (2+ years Preferred)

Founded in 2000, Synology creates network-attached storage (NAS), IP surveillance solutions, and

network equipment that transforms the way users manage data, conduct surveillance, and manage their

network in the cloud era. By taking full advantage of the latest technologies, Synology is committed to

delivering products with forward-thinking features and best-in-class customer service.

Job Description

Synology America Corp is looking for highly proactive and dynamic Account Managers in their LATAM

sales team. All AMs will share common responsibilities centered around growing Synology’s business

through product evangelism, educating existing accounts, and proactively seeking out and starting

conversations with new accounts.

This is NOT a commissioned based role. Your success as an AM will be measured by quantity and quality

of reciprocated engagement.

As an Account Manager you will:

Become a subject matter expert on Synology hardware and software

Provide technical consultation to LATAM customers

Recruit, develop and maintain strong relationships with channel partners

Search for opportunities where Synology can deliver value – then engage and tactfully position a

solution

Demonstrate Synology software for an audience

Design and spec deployments for your accounts individually

Be able to plan, execute, present and follow up on virtual and in person events across LATAM

Travel to customer and partner sites as needed

Desired Skills & Experience

Language:

Spanish & English fluency (exceptional written and verbal communication skills in both

languages)

Education:

Associate’s Degree (A.A.) or equivalent from two-year college is required

Bachelor’s Degree (B.A./B.S.) from a four-year college or university is preferred

Experience:

Minimum two years of relevant experience in the tech industry

Experience working with data storage, networking, or security is a plus

Firm understanding of computer hardware components and a basic understanding of NAS

Ability to manage one’s time and projects with minimal oversight

Proficiency in Microsoft Office

Experience using Salesforce is a plus

Benefits:

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Life insurance

Vision insurance

Paid time off

Employee discount

Parental leave

Referral program

Office Lounge & Snacks

Team vacation budget

Travel incentives

Details:

Job Type: Full-time Monday to Friday (currently HYBRID - minimum 3 days per week in office)

Pay: $55,000.00 - $85,000.00 per year