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Application Tech Support Practitioner
•14 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | San Diego, California |
About this job
Hello,
Greetings for the day.
I am Sahitya from Experis IT Manpower Group.
Please find the requirement below, If you find yourself comfortable with the requirement please reply with your updated resume.
Role: Application Tech Support Practitioner
Location: Orlando, Florida (Onsite)
Duration and Start date: April 2024-2025, 1year+
Work week: Wednesday-Sunday 7am to 3pm.
Skills:
- Issue Management
- Application Quality Analysis
- Critical Incident Management
- Quality Management
JD: As an Entry-Level Application Tech Support Practitioner, you'll use your Issue Management expertise to provide technical support and issue resolution. Your daily tasks involve troubleshooting, analyzing issues, and collaborating with teams for issue resolution.
- Provide technical support and issue resolution for applications leveraging Issue Management expertise.
- Collaborate with cross-functional teams to identify and analyze issues and provide timely resolution.
- Conduct rigorous testing and troubleshooting to optimize application performance.
- Maintain accurate documentation and provide regular updates to stakeholders.
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