Environmental Services Manager

The Environmental Services Manager is responsible for planning, organizing, developing and directing the overall operation of the environmental services of the facility in accordance with current federal, state, and local regulations and as may be directed by the Administrator, to assure that the facility is maintained as a clean, safe, attractive, and comfortable place for residents, family members, and staff. Supervises housekeeping, laundry and maintenance staff.

Job Related Responsibilities:

• Plans, develops, organizes, implements, evaluates, and directs the housekeeping/laundry and maintenance departments’ policies, procedures, delivery system/methods, standards and responsibilities to best meet resident needs, the facility’s needs, achievement of goals, and compatibility with regulatory requirements and accreditation agencies.
• Performs staff performance reviews in a timely manner and recommends merit/bonus awards.
• Evaluates the quality and effectiveness of the department, assures correct cleaning procedures are used, and prepares surveys, reports, and other data to monitor progress. Submits reports to Quality Assurance Performance Improvement Committee, Administrator, and Director of Facilities as requested.
• Participates in the Quality Assurance Performance Improvement process for the department, including facility-wide collection of information on deficiencies, improvement opportunities, Safety Committee review, development and implementation for resolving issues, and monitoring effectiveness.
• Actively participate in home’s Safety Committee in order to provide a safe and healthy environment for staff and residents. Maintains record of committee meetings.
• Maintains inventory of departmental equipment/supplies and assesses equipment/supply needs, recommends equipment/supply needs in a cost effective manner, and orders through appropriate purchasing process.
• Coordinates housekeeping, laundry and maintenance services and activities with other departments.
• Resolves emergency or urgent facility problems during off duty hours.
• Completes all administrative responsibilities inherent in the position and as required by MVH policy and procedure in a professional, accurate and timely manner.
• Provides department fiscal management, including input on budget development, implements expenditures according to budget and MVH procedures, monitors for cost-effectiveness, productivity, volume, reimbursement changes, etc. Recommends major capital acquisitions with cost-benefit analysis.
• Completes department documentation and records accurately, in a timely manner and in compliance with state, federal, and VA regulations and accreditation agencies.
• Performs all tasks of the Housekeeping Aide, Maintenance Workers, and Floor Technician as necessary.

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