Housekeeping Aide

Summary: Under the direct supervision of the Housekeeping Supervisor, this position assists room attendants with supplies, linen and removal of trash.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

• Empties dirty linen and trash from room attendant carts.
• Strips check-out rooms. Removes dirty linen and trash.
• Cleans elevator landings, elevator doors and all light fixtures.
• Vacuums hallways.
• Takes trash out to dumpster.
• Collect dirty glasses and coffee mugs and deliver clean ones to floors.
• Ensure linen closets are properly stocked.
• Clean vending rooms, removes trash.
• Checks hallway wall for scuff marks; removes marks from walls.
• Cleans grills and vents in guests hallways.
• Delivers and removes cots, cribs and other items from guest rooms as needed.
• Brings down all dirty linen to laundry area.
• Alerts F&B to any room service trays left on floors.
• Assists Room Attendants and Public Space Attendants where needed.
• Makes a final check on all floors for room service trays.
• Delivers and removes cots, cribs and other items from guest rooms as needed.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service –Adheres to the Coral Hospitality Basics of Service standards.
• Interpersonal Skills – Listens to others without interrupting.
• Teamwork – Contributes to building a positive team spirit.

• Ethics – Treats people with respect.
• Professionalism – Follows through on commitments.
• Quality – Monitors own work to ensure quality.
• Quantity - Works quickly.
• Adaptability – Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction.
• Initiative – Volunteers readily; asks for and offers help when needed.
• Safety – Observes safety procedures.

Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Physical Demands The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms’ climb or balance and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds.

Work Environment: The noise level in the work environment is usually moderate. The employee is exposed to outdoor weather conditions.