Seasonal Food Server: April to October 2024

Department: Food

Reports to: General Manager or Dining Room Manager

Summary:

Serve meals to guests in resort dining establishments and at banquets by performing
the following duties:

Responsibilities  

• Provides excellent guest service.
• Is thoroughly familiar with the property and all its services. Is generally familiar with other lodges and activities in CSP.
• Is thoroughly familiar with menu items and service procedures.
• Presents menu, answers questions and makes suggestions regarding food and service.
• Uses suggestive selling methods for building check averages.
• Uses a POS system to order food and beverages and prints out tickets for guests.
• Verifies minimum legal age (21) of any patron ordering alcoholic beverages who appears to be 30 years old or younger.
• Relays order to kitchen and/or lounge and serves courses from kitchen and service bars.
• May garnish and decorate dishes prior to service.
• Serves patrons food, cocktails and wine at the table.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Totals bill and accepts payment or refers patron to cashier.
• Ladles soup, tosses salads, portions pies and desserts, brews coffee and performs other services as determined by lodge policy.
• Clears and resets counters or tables at conclusion of each course.
• Clears and sets dining room tables as needed.
• Performs side work efficiently and thoroughly as detailed by dining room management staff.
• Keeps work area clean and uncluttered. Checks dining room and service area floors for litter.
• May be assigned other duties, sometimes in other departments, as the need arises to support fellow staff members in achieving the company mission.

Qualifications

• To perform this job successfully, an individual must be able to perform each
  essential duty satisfactorily. The requirements listed below are representative of
  the knowledge and/or ability required.

Education/Experience Preferred:

• Prior experience and/or training is desirable but not required.

Reasoning Ability:

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Requirements:
The physical demands described here are representative of those that must be met by
an associate to successfully perform the essential functions of this job:

• Requires grasping, writing, standing, walking, repetitive motions, listening and hearing abilities and visual acuity.
• Talking and hearing occurs continuously in the process of communicating with guests, supervisors and other associates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Required to use hands, reach with hands and arms, climb or balance, and kneel, crouch, or crawl.
• The associate must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

I have read this job description and understand its contents. Furthermore, I verify that I
am able to meet all criteria as detailed above and am capable of performing all tasks
described. I also understand that no written job description can detail every aspect of a
job and realize that I may be asked to work in other areas besides my primary position.

About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.