Manufacturing / Process Engineer

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Job Type: Full-Time, Exempt (Salary)
Experience: 2-5 years of Process Engineering, Lean Manufacturing, Quality,  or similar
Location: Greenville, SC 29615​​

Imagine working for a business that serves customers’ best interests even when it costs the company. Imagine working with a team of people who support one another while pushing each other toward excellence. And imagine finishing work each day in time to attend your kids' sporting event, hang out with your pups, or go on a date. All of that is reality at Circuit Board Medics. Our team strives to serve each other and serve our customers with passion, grit, and excellence. Right now we are searching for individuals to join us as we restore what’s broken for our customers.

What We Do

In a world that tends toward replacement, Circuit Board Medics recognizes the value of fixing what is broken. Founded in 2010, Circuit Board Medics (CBM) has cemented its place in the remanufacturing world through high quality work and stellar customer service. CBM specializes in repairing and rebuilding circuitry in automotive and appliance modules. By repairing these components, CBM offers customers an alternative to high cost replacement parts and a timely solution for malfunctioning ovens, refrigerators, cars, trucks and more.

Who We Want

Our employees embody our values. We take ownership of our work; we are curious, creative, and adaptable; we selflessly put the needs of others above our own. We treat others the way we want to be treated and we challenge each other so that, as iron sharpens iron, we each continue to grow and develop. The ideal CBM candidate has good judgment and is ready to learn. We are searching for those eager to contribute to the work and the culture of our company. In interviews, we evaluate competence and character.
 

Job Description

Our Manufacturing / Process Engineer will work on a small team in collaboration with Production, and R&D, as well as other departments and vendors to define and measure processes to enable a more robust and efficient repair process.  This role will also analyze, propose, and implement product and process improvements to optimize flow and overall operations.
 

Responsibilities and Duties:

• Collaborate with repair techs to develop, document, and audit repair processes using lean tools and methodologies.
• Establish standard work sequences and integrate them with work instructions and quality control plans to reduce waste and variation.
• Learn to lead time studies, Kaizen events, develop Value Stream Maps, 5S workouts, and support sustainment of those solutions.
• Build a supporting relationship with the repair team to solve their technical needs and improve their ability to serve our customers with excellence.
• Work with operations to ensure that equipment and processes follow predetermined quality standards to maintain an environment with high quality standards.
• Analyze products returned and issues reported via customer feedback, maintaining records and implementing changes to the repair processes accordingly.
• Identify problems, understand the underlying issues, develop successful fixes, and change practices where necessary to ensure that standards are maintained.
• Create and optimize processes to achieve zero-defect quality and 100% On-Time Delivery.
• Ensure built in quality practices by creating visual aids and tooling to ensure zero-defects
• Achieve quality assurance operational objectives by generating metric analysis for the necessary departments for review; finding root causes and designing and implementing corrective action as needed.
• Support all departments’ compliance with quality policy and internal auditing.
• Perform routine trend analysis on key quality indicators using lean, six sigma, and other acceptable statistical and problem solving techniques
• Perform failure analysis and work with engineering design teams, other departments, and vendors to resolve quality problems

Qualifications and Skills

Required Qualifications

• Must have 2-5 years experience with specific personal impact in the areas of Process Engineering, Lean Manufacturing, Quality, , or similar.
• Bachelor's Degree in Mechanical / Electrical / Manufacturing / Industrial Engineering
• Ingenuity - inherently curious, a self-learner, have a thirst for making things better, self-directed, and able to lead with minimal supervision.
• Analytical Skills – ability to spot problems quickly, analyze, interpret, and leverage statistical data to find the underlying causes and enact change to impact business metrics.
• Critical thinking – once problems are identified, solutions and improvements must be found. This decision making might involve thinking about a process, procedure or problem in a completely new way.
• Attention to detail – as the people responsible for the creation and implementation of quality systems, as well as the people who notice and report on problems, every detail must be considered and acted upon when necessary, and followed-through to resolution
• Communication skills – strong written and verbal communication skills are key. Must be able to relay potentially complex ideas to a wide range of audiences – both in personal consultations but also through company SOPs and quality documentation
• Team working skills – strong selfless work ethic, collaboration, service, and passion towards others success is critical to build a positive working environment and be able to motivate and develop others to drive results.
• No prior electronics troubleshooting experience is required.  Circuit Board Medics will offer training on the job knowledge you need to serve our customers.
• Fast learner - Since no prior electronics repair experience is required, there is a steep learning curve that must be overcome quickly for success
• Must work well in a fast-paced, flexible environment.
• Solid understanding of Industrial Engineering, Continuous Improvement, and Lean Manufacturing methodologies, with examples of applying these.
• Initiative and strong sense of urgency to complete tasks on schedule.
• Ability to handle multiple tasks effectively.
• Ability to lead, own, and manage projects and process changes (injection molding, custom tooling procurement, new machine trials)

Desired Qualifications

• LEAN Six Sigma Green/Black Belt
• CAD experience
• Automotive troubleshooting experience
• Appliance troubleshooting experience
   

Our Expectation

The typical workday is 7:00AM - 4:00PM with a break for lunch.  The daily responsibility of the process engineering team is to ensure that all projects are completed on time, which involves working outside of normal business hours as needed.

Benefits

• Health Insurance
• Paid time off
• Paid holidays
• Stable Hours
• 401(k) matching
• Adoption benefits
• Continuing education
• Employee discount
• Paid training
• Opportunities for advancement
• Financial planning resources
• Professional development
• Free healthy snacks
• Casual dress code
• Branded clothing allowance
• Social outings

What can you expect during the application process?

1. Start by applying online through our website or Indeed. Include a link to your online portfolio on your resume or cover letter.
2. Complete two assessments emailed to you with “Circuit Board Medics Application” in the subject line. (You will receive the second email after completing the first assessment.) Please allow up to 30 minutes to complete both assessments.
3. Our talent team reviews each completed application within 3 business days. If we are interested in moving forward with your application, you will receive a phone call within 1 week of your completed assessment date.

Need Help?

If you need any help along the way, you can reach us at hr@circuitboardmedics.com 
www.circuitboardmedics.com
linkedin.com/company/circuit-board-medics

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