Services Coordinator

About Agape of Appleton, Inc:
Agape is a Non-Profit (501c3) organization that provides residential support to individuals with differing abilities. Our mission is to continually enrich the daily lives of our participants by ensuring dignified and person-centered support in a variety of residential settings.

About the position:
The Services Coordinator (SC) is an integral part of the leadership team and expected to participate in the decision-making processes necessary for the successful attainment of the Agency’s operational goals.  This individual shall be responsible for the supervision of service provision for individuals living in a variety of community settings.  The SC shall supervise the Residential Case Managers (RCMs) and works under the direct supervision of the CEO. 

Objectives:

• Provide CEO with accurate and timely required/requested information and evaluation of program, staff, and participant needs
• Supervise and provide ongoing review of all individual service provisions on Agape’s philosophy and values
• Assert and safeguard the human and civil rights of individuals and their families and foster the human dignity and personal worth of each individual
• Provide supervision, training, and ongoing evaluation of staff as outlined by Agape’s. policies, procedures, and management philosophy
• Be knowledgeable of all State/Federal regulations and Agape’s policies and procedures and ensure their application
• Ensure that direct service hours are utilized and documented per individual service plan/case plan and contractual obligations
• Develop programming supports to meet the needs of individuals
• Ensure effective communication both inter/intra agency
• Complete all other designated duties as assigned by the CEO

General Qualifications:

• Bachelor’s Degree in Human Services or related field and/or sufficient experience/training to meet the responsibilities and objectives listed below
• Previous experience in assisted or long-term care facility is preferred
• Desirable qualities include leadership, management, and communication skills
• Experience managing a small group of staff
• Must possess high standard of integrity
• Should exhibit strong analytical, organizational, and problem-solving skills
• Ability to work with confidential information
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Ability to anticipate and apply appropriate responses in difficult or sensitive situations
• Computer proficiency, particularly with Excel, Microsoft Word, and Outlook
• Ability to multi-task and pay close attention to detail
• Ability to follow high level administration practices and procedures
• Type accurately at a speed necessary to meet the requirements of the position
• Organize, set priorities, take initiative, and exercise sound, independent judgment within areas of responsibility

Benefits:

• $0 premium health insurance options
• Low premium dental, vision, short- and long-term disability, and life insurance plans
• Flex and health savings accounts
• 403(b) and 457 retirement plans
• Bonus opportunities
• Generous paid time off, including vacation and personal/sick time
• Paid training and continuing education
• Fun, supportive, and diverse work environment

Agape of Appleton, Inc. is an Equal Opportunity/Affirmative Action employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, or national origin. Minorities, females, protected veterans, and individuals with disabilities are encouraged to apply. In accordance with the ADA, Agape will make reasonable accommodations to a qualified applicant (or existing employee) with a known physical or intellectual disability, unless the accommodation would impose an undue hardship according to ADA guidelines. Should you be chosen, employees are required to pass a pre-employment physical, TB skin test, and background checks.

Come start your career in kindness today!

Application deadline: 4/3/2024
 

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