Cashier

A crew member is responsible for providing customers with a positive shopping experience by ensuring that the store is clean, well-stocked, and organized.

Reports to: General Manager (GM), C Store Manager (FSM), Food and Beverage Manager (FBM) and Shift Leader (SL)

Job Overview: Crew Member is responsible for ensuring that the store is run efficiently, and customers are satisfied. Providing excellent customer service is critical.

· Greeting customers as they enter the store and providing friendly, and efficient service.

· Operating the Cash Register and handling customer transactions accurately and efficiently.

· Restocking shelves and ensuring that products are organized and well-displayed.

· Maintaining a clean and tidy store environment by regularly cleaning floors, shelves, and other surfaces.

· Checking inventory levels of store, hot grab, cold grab, and bakery, and notifying management or designated person(s) to order and/or refill stations.

· Checking in vendors and deliveries with the store handheld.

· Responding to customer inquiries and complaints and working to resolve any issues in a timely and professional manner.

· Checking expiration dates on products and removing any expired items from shelves well in time.

· Maintaining, cleaning, and Stocking the Fountain and Coffee areas.

· Performing other duties as assigned by management, such as opening or closing the store, reconciling cash drawers, and monitoring security systems.

· Informing Line Manager about any unusual happening at the store or act according to SAFETY guidelines.

· Updating Line Manager regularly about the store affairs and apprising them of any issues in advance which may hamper smooth functioning of the store.

· Passing all certifications required for crew member and providing updated TABC as required.

• High School Diploma or equivalent.

• Previous experience in retail, customer service, or related fields.

• Strong organizational and time-management skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Availability to work flexible hours, including weekends and holidays.

• Basic computer skills.

• Ability to lift and move items weighing up to 50 pounds.