MEDICAL RECEPTIONIST/FAMILY PRACTICE M-TH (8-5) & F (8-3)

Toledo Clinic's Family Practice Office, located in Sylvania OH, is seeking a full-time Medical Receptionist. This person will answer phones, schedule appointments

General Summary:
Perform various clerical duties to support the operation of the office.

Principal Duties & Responsibilities:

• Answering phones - courteously and professionally.
• Scheduling appointments, lab tests, surgeries, etc.
• Verifying referrals and/or pre-certifications.
• Updating insurance information.
• Answering general patient questions.
• Taking messages accurately and relaying to appropriate personnel.
• Collecting co-pays.
• Preparing and/or submitting charge tickets.
• Preparing and cleaning exam rooms.
• Sorting, filing and scanning patient charts.
• Other duties as assigned.

Knowledge, Skills & Abilities Required:
Education:

• HS diploma or GED.

Required:

• Excellent communication, phone, and organizational skills required.
• Computer skills helpful.
• Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
• Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
• Demonstrates adaptability to expanded roles.
• Adheres to all Toledo Clinic policies and procedures.

Preferred:

• Previous clerical experience in a medical office
• Medical related coursework