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in San Jose, CA
Sales Associate (Full-time) $18.00/hour + tips (tip pooling averages $5-$12/hour)
•27 days ago
Verified Pay | $18.00 per hour |
---|---|
Hours | Full-time, Part-time |
Location | San Jose, California |
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Verified Pay This job pays below average compared to similar jobs in your area.
$18.00
$48.21
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About this job
Job Description
Job Description
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of San Jose
Pay
$18 / hour + tips (tip pooling averages $5-$12/hour)
***“Tips vary by location and are not guaranteed.”
Medical, dental, vision,
401K
Paid time off
Employee discount program