General Manager

About Us

PEAK Event Services is proud to be the premier event rental and tenting company in the Northeast! Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality, there’s a lot of work that goes into our work — strategy, creativity, and grit. Each new event brings its own brand of challenges, and we’re just the team to solve them. We’re motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination helps us deliver stressless events for our clients, while providing us with transformative opportunities to learn, grow, and spread joy.

What You'll Do

The General Manager’s primary duties include supervising and coordinating all operations and sales related to PEAK’s Saugerties, NY location. The General Manager generates a significant impact through the strategic and tactical direction that they provide to the Operation and Sales teams. This position reports to the Director of Operations- Newport-New York in a direct reporting relationship and is located in Saugerties, NY. The ability to travel to various job sites all throughout New England is required.

The Day-to-Day

• Under the guidance of the Director of Operations Newport-New York, assists with directing staff management in all operating and customer service departments including direction, coordination, and evaluation
• Assists in overseeing all operations aspects
• Assists in the day-to-day duties of the sales team
• Review orders for accuracy and pricing
• Attends site inspections to evaluate properties for upcoming events as needed
• Assist the Director of Operations Newport, managing the location’s annual budget and ensures operational adherence to budgetary objectives
• Consults on operational processes needed to address new challenges and growth
• Partners with the Director of Operations Newport- New York to determine workflow processes for operation
• Assists with the recruitment and training of key hires to implement business plans and objectives
• Continuously improve client satisfaction ratings on all events with a goal to always exceed client expectations in safety, job performance, product, and event production schedules
• Assist in developing job costing tools to report on the profitability of large projects
• Attend regular department meetings to improve communication between Sales, Warehouse and Field teams
• Develop and execute a maintenance program for all required inventory
• Partners with Fleet manager to maintain Fleet and adhere to all DOT Policies
• Assist in developing Safety SOP’s for the location
• Assist with bi -yearly physical inventory and make recommendations on inventory levels based on data driven reports
• Monitor and document all production and delivery failures to identify root causes and to avoid preventable issues in the future
• Coordinate with the Director of Operations Newport – New York to create and execute seasonal staffing plans
• Provide support to all other Company team members as needed.
• Performs other duties, as needed

What We're Looking For

• 7-10 years of management experience in logistics, warehousing, or related industry
• Extensive knowledge of tent construction
• Knowledge of inventory control and management principles
• Strong verbal and written communication and presentation skills
• Excellent decision-making and problem-solving skills
• Excellent organizational and project management skills
• Ability to manage and direct diverse staff
• Ability to multi-task and manage workload imbalance
• Ability to work independently as well as in groups
• Demonstrated ability to influence, negotiate, and manage risk

Why You’ll Like Working Here

• Our incredible compensation combo of Competitive Pay, Paid Time Off + Paid Holidays
• Support for your personal life + wellbeing
• We like to celebrate + we do it often!
• Encouragement for Volunteer Days + giving back to our communities
• We foster and embrace an inclusive and diverse work culture

Compensation and Our Full Suite of Benefits

• $95,000 - $115,000 annual salary
• Medical, Dental + Vision Insurance
• Company-Paid Basic Life + AD&D Insurance
• Short Term & Long Term Disability Insurance
• Telehealth + Wellness
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program
• Travel Assistance
• 401K Retirement Plan + Employer Matching

More About Us

• We’re not just a rental events company – our PEAK Code drives the work we do, every day.
• We’re partners in problem solving. We collaborate in order to push through challenges and succeed together.
• We are employers of respect. Our relationships mean the world to us and we hold ourselves to the highest level of accountability.
• We are advocates for our communities. From sponsoring events and organizations to volunteering and donating our time, we support our communities and are committed to social responsibility.
• We are keepers of the craft. Our attention to detail, commitment to excellence and devotion to our clients allows us to go “Above and Beyond”.

PEAK is an EEO Employer. We seek diversity and culture-add candidates, not necessarily “culture-fits” or more of the same. We believe diversity makes us better, and we seek to create a workplace where all feel a sense of belonging. Please let us know if you need any assistance or accommodation in the application process.