Customer Care Representative - On-site Position

This position requires a highly capable administrative candidate with strong organizational skills and prior customer service, call center and scheduling experience. Responsibilities include high volume reservations via phone and email, scheduling and dispatching. Must be a highly skilled professional with articulate phone manner and strong computer capabilities and an attention to detail.

QUALIFICATIONS:

• Must be able to multi task
• Ability to articulate and communicate effectively with colleagues and clients
• Results driven and solution oriented
• Ability to make quick decisions based on task prioritization and deductive reasoning
• Ability to proactively identify potential problems and escalate a situation
• Strong written and verbal communication skills
• Ability to work as part of a team or individually