Billing Manager

The Billing Manager plays a critical role in ensuring accurate and efficient billing processes within the organization. Reporting to the VP of Corporate Operations, this position involves overseeing the end-to-end billing cycle, addressing client inquiries, and maintaining compliance with company policies and regulations. The Billing Manager collaborates with various teams to streamline operations and enhance customer service.

Billing Process Management:

• Oversee the Billing Process:
  • Supervise the entire billing workflow, from data input to invoice generation.
  • Ensure adherence to established procedures.
• Develop Efficient Billing Procedures:
  • Create and maintain streamlined processes to enhance accuracy and efficiency.
  • Continuously evaluate and optimize workflows.
• Accurate Invoice Generation:
  • Generate invoices promptly and review billing data for completeness and correctness.

1. Client Support:

   • Primary Point of Contact:
     • Serve as the main contact for billing-related inquiries from clients.
     • Address client concerns and resolve billing disputes professionally.
   • Clear Communication:
     • Explain billing policies clearly to clients.
     • Collaborate with other departments (Timecards, Payroll, Customer Service) for seamless operations.

2. Financial Reporting and Compliance:

   • Monitor Revenue Trends:
     • Prepare and analyze billing reports to track revenue and identify trends.
     • Collaborate with finance and accounting teams for data reconciliation.
   • Forecasting and Decision Support:
     • Generate forecasts and projections to aid financial planning.
     • Develop and maintain billing policies to comply with regulatory requirements.
   • Periodic Audits:
     • Conduct compliance audits to assess adherence to policies and identify areas for improvement.

3. Team Leadership:

   • Task Prioritization:
     • Communicate priorities set by leadership to the team.
     • Conduct regular team and departmental meetings to reinforce direction.
   • Progress Monitoring:
     • Monitor team progress and address issues promptly.
     • Escalate serious performance or disciplinary matters to leadership.
   • Collaboration:
     • Foster effective collaboration within the team.
     • Ensure alignment with company initiatives.

To excel in this role, candidates should possess the following qualifications:

• Bachelor's degree in Finance, Accounting, or related field (preferred)
• Proven experience in billing management or related roles
• Strong analytical skills and attention to detail
• Excellent communication and leadership abilities
• Proficiency in relevant software and tools (e.g., billing software, Excel)