Intern - IT Software Analyst

The Lightpath Intern IT Software Analyst is responsible for the independent and timely completion of systems and programming tasks for complex or business-critical applications. These tasks might include coding, testing, building, documentation, and post-installation L3 support, all performed in accordance with established standards. Typically, theIntern IT Software Analyst is assigned to one or more business units of medium to large size and the project assignments are small to medium scale and moderately complex.

Peer Analyst - Intern IT Software Analyst will work on a team as a cohesive unit - sharing knowledge, reviewing code, receiving, and incorporating critique and feedback. Programmer Analysts participate in design, planning, retrospective, and estimating exercises.

Project Manager/BA - discuss vision and approach, provide status updates, respond to inquiries about functionality, give input on business documentation.

App Support - troubleshoot system issues, assist in defect identification.

Internal Clients/Users - The Analyst interacts with business users during planning, demonstrations, acceptance testing, etc.

Agile Roles (Scrum Master, Product Owner) - The Analyst participates in the Scrum process with appropriate responsibility (Owns, Facilitates, Participates, Avoids) for assigned ceremonies and artifacts.

Success Criteria

• Urgently commits to functional and supportable solutions. Able to proceed independently within department norms and patterns. Communicates impediments and owns resolution.
• Analyzes multiple techniques & use-case scenarios and selects appropriate approach.
• Produces valuable output, free of preventable defects.
• Provides realistic and repeatable estimations of complexity and time to completion.
• Breaks down complex problems into efficient, achievable goals.
• Facilitates verification by presenting functional and non-functional details about output. Accepts and incorporates critique and feedback.

• A Bachelor's degree in process in Computer Science, Engineering, or related discipline.
• Full stack application and programming expertise: SFDC SOQL/Apex/VF/Lightning, JavaScript, Java/Ant/Maven, JSP, HTML5, XML/XSLT, Jasper, SQL, Shell, etc
• Expertise in API technologies - Rest, SOAP, RMI, etc.
• Operating System and internetworking knowledge - Windows, *NIX, TCP/IP, DNS.
• Knowledge of software product development standards and methodologies. Experience in systems design & implementation patterns especially object-oriented concepts. Ability to read and create design documentation - UML, data flow, & state diagrams, etc.
• Experience in full project lifecycle including all stages of design and implementation of custom applications as well as the deployment of packaged solutions.
• Possess excellent logical and analytical skills.
• Possess exceptional verbal and written communications skills; ability to respond to internal client inquiries, effectively communicate critical problems and discuss resolutions with peers and management; ability to translate complex technical problems into simple lay terms understandable to a non-technical audience.
• Ability to perform multiple tasks, adjust priorities, and find ways to operate efficiently in a challenging, dynamic environment.
• Preferred experience with Agile methodologies for software development, particularly Scrum.
• Knowledge of telecommunications networks and protocols a plus.