Dispatch Operations Supervisor

POSITION SUMMARYOversee and supervise a work group meet department goals.JOB RESPONSIBILITIES

• Provides leadership to assigned personnel through effective goal setting, performance reviews, delegation, and communication. Provides measurable feedback, suggestions for improved performance and recognition for achievements.
• Conducts interviews, hiring and training as necessary.
• Supports the safety programs to ensure compliance with policies and regulatory requirements. Maintain a safe working environment for all associates
• Assists with process improvement initiatives.
• Conducts regular meetings to ensure that personnel are well informed of policies and procedures. Continually enforces productivity standards.
• Ensure excellent customer service and communication
• Ensure drivers are completing all required daily paperwork:
  • Driver hours log (when needed)
  • Pre-trip inspection sheet
  • Driver's vehicle inspection report
  • Daily vehicle mileage and fuel report
  • Ensure all paperwork is submitted promptly to corporate office
• Dispatch:
  • Assign product to be pulled by material handlers
  • Route paperwork/product to appropriate area
  • Ensure drivers are completing customer returns within 3 days of creation
  • Collect COD logs on a daily basis to ensure cash and checks are being collected
  • Communicate to CSR's, Sales, Customers, Other locations and Drivers effectively
• Fleet:
  • Monitor state and federal DOT regulations
  • Ensure all PM's are being performed on a regular basis
  • Ensure all repairs are performed in order to stay compliant with federal regulations
  • Assist drivers in making proper arrangements when a break down occurs
  • Coordinate Smith Training for drivers
  • Operate power equipment, including fork-lift
  • May work as a backup driver as assigned or directed

Physical Demands and Work Environment:

• Physical demands: While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 80 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 70 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Protective equipment required: steel or composite toe boots, safety vest, harness, seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots.
• Work environment: While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.

QUALIFICATIONS

• 3 years of related experience
• Skills and experience sufficient to supervise assistant receivers and helpers
• Knowledge of or ability to learn computer systems
• Willing to work overtime or flexible hours on short notice
• Good memory and scanning abilities
• Good communication and math skills
• Able to lift up to 65 lbs. with the proper equipment and climb 20 feet on a regular basis
• Able to learn to use a forklift
• May require valid drivers license and conformance with company driver policy

U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residencyunless based on business need.

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

Our company is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at .