Sales Support Specialist

Job Requirements Inventory management Shipping and receiving Creating purchase orders Tracking purchase orders Customer support Resolve customer queries via calls and / or emails Job Qualifications Excellent written and oral communication skills Advanced software / computer skills and knowledge (Excel and Word) Proven customer support experience or experience as a Client Service Representative Strong phone contact handling skills and active listening Must be detailed oriented, well organized and an ability to multi-task to meet critical deadlines Customer orientation and ability to adapt / respond to different types of characters Two (2) years or more of experience in a customer service, shipping / receiving, material planning, or similar role within a manufacturing setting Bachelor Degree in Business Administration, Associates or equivalent is preferred Ability to retain critical knowledge of customer web-sites, portals Fully bilingual English-Spanish Reliance One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.