Host/Hostess

Join the Boar's Head team at the re-imagined Mill Room as a Host/Hostess! As a Host/Hostess, you will be responsible for greeting, receiving and seating guests, handling telephone calls, taking reservations, and satisfying guest needs. Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests. If you like working with others in a fast-paced environment, then apply to become part of the Mill Room team at Boar's Head Resort today!

In order to be considered, you must meet the following requirements:

• Previous customer service experience.
• Excellent communication skills, both written and oral.
• Strong organizational skills.
• Ability to work under stress in a fast-paced environment.
• Experience resolving guest problems calmly, using good judgment.
• Ability to work weekends, holidays, evenings and special events when needed.
• Ability to maintain professional attire and demeanor at all times.

Some essential job functions include, but are not limited to:

• Greet, receive and seat guests.
• Take dining reservations in the Open Table reservation system.
• Answer telephone with in three rings with proper etiquette and obtain needed information.
• Handle reservations for special events (i.e. Valentine's Day, Mother's Day, etc.)
• Demonstrate understanding of Restaurant seating system.
• Maintain Forbes Four Star Service Expectations during service and at all times.
• Closely monitor guest dining experiences and report any issues to Restaurant Manager.
• Follow department opening and closing procedures.
• Maintain impeccable cleanliness standards around the host stand area.