Mandatory Guest Fees Contractor - Full-time / Part-time

Job Title: Data Analyst

Location:Austin, TX

Pay Range: 25.00-28.00 per hour

Position Summary:
• Conducts audits and analysis of information and data pertaining to mandatory fees, and makes corrections as necessary, to ensure fee disclosure compliance across all hotels.
• Provides support to the Senior Manager, Mandatory Guest Fees by gathering data and creating reports as requested
• Gathers appropriate data and information from all relevant sources including internal systems, databases, online sources and shopping competitive set hotels
• Researches and responds to information requests regarding mandatory fees
• Proactively identifies business needs, opportunities and risks and shares them with the Senior Manager, Mandatory Guest Fees as needed
• Maintains historical data from all research and audits
• Ability to organize and manage multiple projects and diverse resources to achieve overall strategic goals of improving customer satisfaction and operating efficiency within Front Office
• This person must exhibit the following competencies:
o Exceptional communication and analytical skills and be able to present information, both written and orally, in compelling and clear ways. Must have a willingness to listen well and ask questions to ensure understanding.
o Results focused with the ability to deliver results and solution and keep the focus on driving customer value. The willingness to assume personal ownership and accountability.
o The ability to work interdependently and collaborate with others, within or across groups, functions, brands, and geographies to improve effectiveness.      

Direct Reports:
None

Qualifications
The success in this role will demonstrate itself through the following attributes and skills:
• Minimum of three (3) or more years work experience
• Must be proficient in Microsoft Office Tools such as Word, Excel, PowerPoint, etc.
• Excellent verbal and written communication skills
• Excellent analytical skills

Required Qualifications
• Minimum Education: High School GED
• Minimum Years of Experience: 3
• Management Experience (type): N/A
 
 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.